Data Entry Customer Service
Resume:
LORRAINE PENA
*************@*****.*** 323-***-**** South Gate, CA 90280
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Skills
●Data Entry
●Scheduling
●Office Management
●Clerical Support
●Scheduling appointments
●Administrative Support
●Multi-line telephone operation
●Customer/Client relations
●Office supply inventory control
●Multi-line telephone skills
●Office Administration
●Time Management
●Multitasking and prioritization
●Reception desk management
Experience
Mar Investments Monterey Park, CA
Receptionist
05/202*-**-****
●Greeted visitors and provided them with assistance.
●Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
●Scheduled appointments for clients, customers, and other visitors.
Jamison Services Property Managment Long Beach, CA
Receptionist
10/2022-01/2923
●Greeted visitors and provided them with assistance.
●Managed inventory of all office supplies.
●Directed visitors to their proper destinations.
Citi staff Whittier, Ca
Customer Service Representative
01/2017 - 04/2020
●Answered customer inquiries and provided accurate information regarding products and services.
●Provided excellent customer service to resolve customer complaints in a timely manner.
●Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
AO Smith Quality Water Heaters Commerce, CA
Administrative Assistant
06/2010 - 07/2015
●Provided administrative support to the executive team, including scheduling meetings and managing calendars.
●Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
●Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education and Training
Career Colleges of America - South Gate South Gate, CA
Medical Biller in Medical Billing
10/2009
Odyssey High School South Gate, CA
High School Diploma
06/1995
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