Customer Service, sales, data entry, communication, appointment setter

Suffion Johnson

Kennesaw, GA *****

********@*****.***

+1-678-***-****

My name is Suffion Johnson, I am eager to embark on a career where I can develop my skills, contribute positively to a team, and help a dynamic company scale even higher. Authorized to work in the US for any employer

Work Experience

Car Salesman

Grand Motorcars-Kennesaw, GA

April 2024 to October 2024

• Built and maintained a strong client base through effective relationship building and exceptional customer service

• Demonstrated in-depth knowledge of various car models, features, and specifications to assist customers in making informed purchasing decisions

• Developed and implemented innovative marketing strategies to attract new customers and expand market reach

• Negotiated pricing terms with customers while maintaining profitability for the dealership

• Managed all aspects of the sales process from initial contact to final delivery, ensuring a seamless experience for the customer

• Participated in ongoing product training programs to stay up-to-date on industry trends and advancements

• Collaborated with service department to coordinate timely delivery of sold vehicles while ensuring customer satisfaction throughout the process

• Maintained accurate records of sales activities, including customer interactions, vehicle inventory status, and financial transactions

Avis car rental

Avis Renta A Car-Georgia

July 2021 to October 2022

Car detailer, And have also helped (IT) desk

Education

High school diploma

Lassiter High School - Marietta, GA

August 2021 to May 2024

Skills

• Front Desk

• Data Entry

• Communication skills

• Marketing

• Customer support

• Team management

• Door-to-door

• Outside sales

• Prospecting

• Business development

• Restaurant experience

• Inside sales

• Mobile applications

• CRM software

Certifications and Licenses

Driver's License

Assessments

Customer service — Completed

May 2024

Identifying and resolving common customer issues

Full results: Completed

Management & leadership skills: Impact & influence — Proficient May 2024

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Sales skills — Proficient

May 2024

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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