Customer Service Sales Associate
Resume:
Cyrus Guarin
Reliable Guest Experience Leader devoted to excellence in supporting store
operations and handling customer requests. Multitasks and solves problems effectively to satisfy guests and maximize store profits. Specializes in handling guests needs
36 Tobermory Dr.
Toronto, On M3N 2R7
**********@******.***
Work History
Merchandising
Tiffany & Co, 3401 Dufferin St.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Trained and managed merchandising associate to uphold company standards in customer service and product information.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-inset, and discontinued items from display.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
Customer Service Associate
Casino Woodbine, Etobicoke, On
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customer every day with positive attitude and focus on customer satisfaction
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Resolved concerns with products or services help with retention and drive sales
Guest Experience Leader
Mcdonalds 1890 Avenue Rd
- Remedied issue quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints
- Surveyed guests to check for areas in need of improvement Skills
- Time management
- Adaptability
- Communication
- Leadership
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