Customer Service Graphic Designer
Resume:
Marissa Coley
Customer Service Associate
Tallahassee, FL 32304
***********@*****.***
Seeking a Customer Service role where results matter Authorized to work in the US for any employer
Work Experience
Fufillment Associate
Amazon Warehouse - Tallahassee, FL
September 2023 to Present
Preparing order for shipping.
Learning new positions (cross training)
Direct Support Professional
Sunrise Community - Tallahassee, FL
August 2022 to September 2023
Assisting individuals with Disabilities.
Certified Med Technician
CPR certification
Contact Center Agent
CDR Health - Tallahassee, FL
September 2021 to January 2022
Enrolling and scheduling patients for COVID 19 Testing and Antibody treatments. Assisting patience with website.
Data Entry into salesforce
Inbound and outbound calls.
Account management
Customer support
Direct Support Professional
Sunrise Community - Tallahassee, FL
August 2021 to September 2021
Assisting individuals with Disabilities
Feeding them
Bathing them
Watch TV with them
Putting them to bed
Prep Technician
Image API - Tallahassee, FL
April 2020 to July 2020
Organizing unemployment Application for digital use Organizing and preparing file for The Department of Juvenile Justice. Repacking prepped files.
Scanning files into computer
Preparing lab for use, like sanitizing tools and work area and preparing paperwork Housekeeper
Hilton Garden Inn - Tallahassee, FL
May 2019 to June 2019
Cleaning and sanitizing room for guest use.
Interaction with guests
Guest Services training
Graphic Designer (Internship)
B- EZ Graphic - Tallahassee, FL
September 2018 to May 2019
Arranging meeting to Converse with clients.
Creating multimedia material for company and clients. Housekeeping
Hotel Duval - Tallahassee, FL
July 2018 to October 2018
Cleaning and sanitizing room for guest use.
Interaction with guests
Guest Services training
Cashier
Taco Bell
November 2017 to June 2018
Awesome customer service
Greeting customer
Collecting customer information
Counting cash register
Graphic Designer
CareerSource Capital Region - Tallahassee, FL
May 2017 to August 2017
Creating flyers/brochures/banners
Designing multimedia materials.
Designing logos and infographics
Creating Story Boards
Video animation
Voiceover
Receptionist
Patlive
2017 to 2017
Providing great Customer service
• Providing hurricane relief information
• Answering all Inbound calls.
• Enrolling clients information for services.
Driver Helper (Seasonal)
United Parcel Service UPS - Tallahassee, FL
November 2016 to November 2016
• Provided awesome customer service
• Transported packages in vehicle
• Delivered packages door-to-door
Cashier
Arby's
2006 to 2014
Greeted customer with a cheerful attitude.
Assist 90+ customers on daily basis
Training new hires on regulations
DSP (Direct Support Professional)
Sunrise Community - Tallahassee, FL
August 2022
Assisting individuals with disabilities with everyday living. Managing individual schedule and finance's
Education
Associate of Science in Drafting & Design Technology ITT Technical Institute-Indianapolis - Tallahassee, FL March 2013 to May 2015
Certification in Digital Design
Lively Technical College - Tallahassee, FL
January 2010 to March 2012
High school diploma in Diploma
Amos P. Godby High School - Tallahassee, FL
August 1998 to May 2002
High school diploma or GED
Skills
• GRAPHIC DESIGN
• RELATIONSHIP BUILDING
• MICROSOFT WORD
• TIME MANAGEMENT
• Houskeeping
• Logo Design
• Adobe Photoshop
• Adobe Illustrator
• Microsoft Powerpoint
• Customer service
• Adobe Creative Suite
• Adobe InDesign
• Illustration
• Cash handling
• Layout Design
• Drafting
• Clerical experience
• Sales
• Typing
• Data collection
• Records management
• Communication skills
• Computer literacy
• Filing
Certifications and Licenses
Digital Design Certification
March 2012
CPR Certification
First Aid Certification
Additional Information
Skills
Active Listening Graphic Design
Critical Thinking Microsoft Word
Time Management Logo Development
Relationship Building Layout Development
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