Real Estate Customer Service

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BELINDA LOWE

Royse City, TX

***********@*****.*** / 817-***-****

SUMMARY

Proactive, hardworking and highly successful sales and marketing leader offering expertise in partnership, channel and strategy development to drive substantial revenue increases for businesses. Tenacious producer with demonstrated record of success in exceeding revenue targets by leveraging market knowledge and natural communication skills to build long-lasting, profitable connections. Skilled in project management, collateral development and organizational problem- solving.

SKILLS

Brand-Building Strategies

Sales Tracking

Knowledge

Sales

Rapport and Relationship Building

Decision Making

Problem Solving

Networking Events

Customer Complaint Resolution

Problem-Solving

Customer Service

Verbal and Written Communication

Team Recruiting and Onboarding

Relationship Building

Business Development

EXPERIENCE

Custom Interior Designer / Adobe Interiors – Fort Worth, Texas 10/2023 – present

Interior design expertise within the luxury Western interiors marketplace.

Forward-facing customer sales executive for high-end clientele.

Managed large efforts involving interior redecorating projects with multiple team members.

Boosted sales figures by providing expert assistance to both new and previously inactive clients. Sales and Marketing Manager / Children’s Learning Adventure - Keller, Texas 04/2022 – 10/2023

Used change methodologies to increase sales and led projects for increased productivity.

Directed and coordinated products, services and sales activities.

Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Supported sales team members to drive growth and development.

Managed canvassing strategies to generate appointments for outside sales team.

Enhanced sales volume through skilled support to both new and inactive customers.

Resolved customer complaints regarding sales and service.

Reviewed operational records and reports to project sales and determine profitability.

Built sales forecasts and schedules to reflect desired productivity targets.

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Director of Sales and Market Development / Total Med Solutions - Southlake, Texas 10/2018 - 04/2022

Resolved customer complaints regarding sales and service.

Developed and implemented new sales strategies to update product lines.

Developed and significantly grew assigned territory within the first year.

Conducted market research and reported on competitors.

Established new accounts and serviced existing accounts maintaining professional relationships.

Coached, developed and motivated the team to achieve revenue goals.

Built partnerships and strategic alliances to extend the organization’s brand and increase avenues of support. Licensed Real Estate Agent / Keller Williams - Southlake, Texas 05/2016 - 03/2018

Coordinated appointments with prospective buyers to showcase houses and plots.

Negotiated contracts and coordinated with lenders, attorneys and inspectors.

Counseled new buyers to enhance sales opportunities.

Managed real estate transactions from initiation to closing.

Fielded client complaints and issues about community to promote positive relations.

Networked with industry contacts to expand knowledge of real estate markets and best practices.

Showed residential properties and explained features, value and benefits of available homes. EDUCATION AND TRAINING

Licensed Real Estate Agent: Real Estate 05/2017

Champion School of Real Estate - Fort Worth

Some College (No Degree): Marketing and Communication UT Arlington - Arlington

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