Road Service Motor Vehicle

Melissa Green

Perry, ME ***** • 207-***-**** • ****************@******.*** • WWW: Bold Profile

Professional Summary

Adept at fostering educational excellence and patient care, I leveraged my problem-solving and interpersonal skills at Ashland Health Center and Northern Light AR Gould Hospital to enhance learning environments and streamline clinical operations. Achievements include implementing effective curriculum revisions and optimizing patient care processes, significantly improving student and patient outcomes.

Skills

• Multitasking

• Problem-Solving

• Multitasking Abilities

• Team Collaboration

• Excellent Communication

• Diversity and Inclusion

• Relationship Building

• Interpersonal and Social Skills

• Organizational Skills

• Written Communication

• Time Management

• Positive Learning Environment

• Positive Reinforcement

• Attention to Detail

• Conflict Resolution

• Active Listening

• Documentation And Reporting

• Safety Protocols

• Critical Thinking

• Decision-Making

• Task Prioritization

• Schedule Management

• Team building

Work History

Quality Educator, 09/2023 to 05/2024

Ashland Health Center – Ashland, ME

Built relationships and communicated with parents to provide best learning environment for children.

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• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience. Established strong relationships with parents through regular communication, fostering a supportive network for student success.

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Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.

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Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.

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Coordinated with special education staff to ensure accommodations were effectively implemented for students with IEPs.

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• Utilized variety of assessment tools to evaluate student understanding and mastery of material. Medical Assistant, 09/2022 to 08/2023

Northern Light AR Gould Hospital – Presque Isle, ME

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Obtained client medical history, medication information, symptoms, and allergies.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Performed medical records management, including filing, organizing and scanning documents. Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

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Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

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Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

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Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

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Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

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Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

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Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

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Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

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Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

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Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

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Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

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Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

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• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

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• Empowered patients through education on self-management techniques for chronic conditions. Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.

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Education

Phlebotomist : Phlebotomist, 04/2023

Northern Maine Community College - Presque Isle, ME Diploma: General, 06/2000

Shead High School - Eastport, ME

Certifications

Certified Medical Assistant

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