KAYLA KLEIN
*** ******** ****** *** *, Taunton, MA 02780
*******@*****.***
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. WORK EXPERIENCE
Office/Warehouse Manager
11/2021 to Present
AeroGlobal Logistics
Bridgwater, MA
" Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
" Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
" Cleaned and maintained warehouse in compliance with OSHA safety standards.
" Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
" Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
" Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
" Supervised staff and delegated tasks to maintain positive, productive administrative operations.
" Managed payroll and timekeeping to track hours and accurately pay employees. Temp Receptionist
01/2021 to 10/2021
Rodman Ford Sales, Inc
Foxboro, MA
" Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
" Maintained confidentiality of information regarding clients and company.
" Confirmed appointments, communicated with clients, and updated client records.
" Responded to inquiries from callers seeking information.
" Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Administrative/Office Manager
06/2016 to 12/2021
NaturaLawn of America
North Attleboro, MA
Maintained customer satisfaction by investigating concerns, routing problems to staff and responding to special requests.
Worked with drivers, customers and company personnel to resolve service issues, routing and planning. Determined most effective mode and routing of materials to customer locations and company facilities. Maintained inventory of office supplies and placed orders. Assisted coworkers and staff members with special tasks on daily basis. Managed filing system, entered data and completed other clerical tasks. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
SKILLS
Payroll - 2 years
Quick Books - 4 years
Microsoft - 10+ years
Excel - 10+ years
Office Management - 6 years
Organization - 10+ years
Data Entry - 10+ years
Phone Etiquette - 10+ years
Accounts Receivable - 3 years
EDUCATION
Norwood High School
High school or equivalent
Norwood, MA
09/2007 to 06/2011