Customer Service English Language

Education

Experience

Skills

Language

English

Punjabi

Hindi

Motivated international student pursuing diploma in science field while working in hospitality. Posses hands-on professional experience in customer service and teaching. Proven history of serving customers and teaching online and offline students in fast paced environment. ***********@*****.*** 672-***-****

Khushi Sharma

Profile Info

Tutor

Punjab, India

2022 - 2024

Instructed 100+ students in English language proficiency test. Conducted both online and offline tutoring sessions. Maintained detailed records of student progress and provided regular progress reports to parents. Evalualed teaching methods and materials for each student, making alterations on an individual basis to meet student needs, allowing 100% of students to feel engaged in learning. English Tutor

Volunteer Tutor

Instructed groups of up to twelve children, aged 5-13, in English. Provided online English language instruction to refugees, ages 23-46. Cultivating positive relationships with students to foster open communication and support. Conducting confidence building activities, vocabulary enhancement, pronunciation practice, and grammar exercises.

Creating monthly academic progress reports based on comprehensive student assessments. Provide fast, efficient service to customers.

Maintain high cleanliness and hygiene standards in all areas. Prepare and serve food adhering to safety standards. Work collaborately with team members to achieve service goals. Handle cash register operations and ensure transaction accuracy Mc Donald Crew member

2024 - 2024

Surrey, BC Advanced Diploma in Information

Technology (ADIT)

2021-2023

Class 10th, CBSE, 89%

2020-2021

Project Management

Public Relations

Teamwork

Time Management

Leadership

Effective Communication

Critical Thinking

Linked in: ***********@*****.***

2020-2021

Class 12th, CBSE, 85%

Amazon Delivery warehouse, Pitt Meadows, BC

3 Month experience

Warehouse Associate

Received, inspected, and organized incoming shipments according to company standards. Collaborated with team members to pick, pack, and ship customer orders accurately and efficiently. Maintained a clea and organized work area, ensuring safety and compliance with company policies.

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