Software Development Quality Assurance

Angie Dejesus US, NYC ● 347-***-**** ● ***************@*****.*** ● LinkedIn

Well-rounded professional with experience in business operations, project management, software development cycle, QA, testing, ecommerce and technology solutions

SKILLS Android Studio, Xcode, ADB, UNIX, BrowserStack, Chrome DevTools, TestFlight

Management: Jira, TestRail, Salesforce, Confluence, MS Teams, QuickBooks, Slack, AI, Agile, FollowUpBoss, Shopify, Magento, BlueCherry, Simparrel, Exenta, ERP, CRM, Slack

EXPERIENCE

Professional Services & Managed Services Consultant Associate Mar 21– Present

OpenText/ Remote

Project Manage ~20 on-going accounts, track and report on team’s projects, plan, provision, and execute SaaS solutions complete implementation and configuration, SLA’s, DPP’s and SOW’s

Lead SMBC meetings via Teams, Zoom, complete business operation & provision

Streamline workflows, create templates reducing manual work, create data driven reports and dashboards, conduct comprehensive testing and quality assurance on software solutions, diligently identifying and documenting bugs and defects

Account Associate United Legwear/ Contract NY, NY Oct 19– Feb 21

Style setup for wholesale and manufacturer, managed over 1K styles in PLM, Processed order operations for over 50K UPC’s, developed manual to automation workflows

Ecommerce Account Manager Cathay Home/ NY, NY Jan 18– March 19

Managed ecom brand development, uploaded products to portals, wrote romance copy, optimized product’s landing page, SEO, email marketing, keyword search, partnered with drop ship vendors, attended trade show for brand growth, collaborated with stakeholders across teams, customer service, SERP, User Experience Analysis

Ecommerce Account Assistant Oved Apparel/ NY, NY Oct 13– Nov 17

Project managed production orders, managed over 80K skus per order, developed relationships with overseas factories, negotiated prices with vendors

Ecommerce Specialist Newyorkdress.com/ NY, NY Nov 08– Sept 13

Supervised and trained new employees, responsible for ecom operations management

Website QA, wrote blogs, social media, data analysis, collaborated with campaign, ads, email, landing pages designs

EDUCATION Masters of Science in Information Design + Technology, SUNY, NY

Quality Assurance Software Development Certificate- Careerist

Bachelor of Science in Business Administration, Boricua College, New York, NY

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