Human Resources Business Partner
Resume:
TIARA REED
HUMAN RESOURCES
CONTACT
****.*****.**@*****.***
PROFILE
Strategic HR Business Partner with a proven history of enhancing and developing effective Human Resource policies, programs and processes in support of management and employee’s needs. Adept at fostering employee engagement and resolving complex relations issues, and significantly improving team cohesion and performance metrics.
EDUCATION
MBA HUMAN RESOURCE
MANAGEMENT • JULY 2023
CAPELLA UNIVERSITY NATIONAL
HONORS SOCIETY
BA PROJECT MANAGEMENT•
SEPTEMBER 2023
STRAYER UNIVERSITY
KEY SKILLS
Talent Acquisition
HR Consulting
Problem Solving
Relationship Building
Proficient in MS Office (Word, PPT,
Excel) and HRIS systems ADP,
Workday, UKG
Employee Engagement
HR Policies
EXPERIENCE
HR BUSINESS PARTNER • DECEMBER 2023 • PRESENT
CONSORTIEX • MILWAUKEE, WI
Provides feedback to Operations leaders to assist their teams in delivering continuous improvement and consistency to all employees. Provides support for company initiatives and programs, such as employee engagement and action planning with leaders and their teams. Develop HR policies and procedures. Perform administrative task to include onboarding, manage HRIS and payroll. Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. SR HR GENERALIST • MARCH 2020 • NOVEMBER 2023
MERCEDES BENZ FINANCIAL SERVICES • FORT WORTH, TX
Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns. Coordinated with outside staffing agencies to secure temporary employees, based on departmental needs. Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). CUSTOMER CARE MANAGER • OCTOBER 2018 • FEBUARY 2020 WILLIAMSON DICKIES • FORT WORTH, TX
Evaluated employee job performance and conformance to regulations/metrics/KPIs and recommended appropriate personnel action. Researched, compiled, and prepared reports, manuals, correspondence, or other information required by management. Resolved customer complaints or answered customers' questions regarding policies and procedures. Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.
HR WORKFORCE ANALYST • JULY 2016 • JUNE 2018
WALMART ECOMMERCE • FORT WORTH, TX
Created and maintained profiles and scheduling rules within the Workforce Management software (Aspect). Worked with vendors to ensure that operations, service delivery and FTE count were accounted for. Collaborated with business to assess team capabilities, development needs, and talent gaps: make recommendations and support the development and implementation of relevant solutions. SUPERVISOR • JUNE 2006 • JULY 2016
TIME WARNER CABLE • IRVING, TX
Implemented monthly incentive program to improve overall department quality and performance. Implemented new company procedures ranging from Life Alert to Directory Assistance Resolved customer complaints or answered customers' questions regarding policies and procedures. Implemented monthly incentive program to improve overall department quality and performance
Contact this candidate