Customer Service Front Desk
Resume:
Summary
Lilian Mudeizi
**********@*****.***
Dedicated and organized receptionist with strong communication skills and a friendly demeanor. Experienced in managing front desk operations, handling inquiries, and maintaining a welcoming environment. Proficient in multitasking and using office software, I excel at providing excellent customer service while ensuring smooth administrative processes for the organization.
Skill Highlights
Communication Skills
Multitasking
Customer Service
Organization
Attention to Detail
Teamwork
Time Management
Experience
Receptionist-2023-2024
Fika abroad, Nairobi, Kenya
Managed the front desk at a busy office, answering phone calls, and directing inquiries to appropriate departments, ensuring a welcoming atmosphere.
Assisted with various administrative tasks, including filing, data entry, and maintaining office supplies
Handled customer inquiries and complaints with professionalism, providing timely resolutions and ensuring a positive experience for all clients.
Organized and prepared for company events and meetings, including room setup, catering arrangements, and ensuring all necessary materials were available.
Education and Certifications
Kamiti high school-Kenya Certificate of secondary school Education-2017-2021
Dear Sir/Madam
I am excited to apply for the Customer Service Provider position at Brites Management service LTD as advertised. With my experience as a receptionist and a strong commitment to delivering exceptional customer service, I am confident in my ability to contribute effectively to your team.
In my previous role as a receptionist, I honed my communication and organizational skills while managing front desk operations in a busy office. I greeted clients warmly, handled inquiries efficiently, and ensured a positive experience for all visitors. My ability to multitask and prioritize tasks allowed me to manage appointments and resolve issues swiftly, directly enhancing customer satisfaction.
I am particularly drawn to this position at Brites Management service LTD because of your commitment to providing outstanding service and support to your clients. I believe that my background in creating welcoming environments and addressing customer needs aligns perfectly with your company’s mission.
I am eager to bring my experience and passion for customer care to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to Brites Management service LTD.
Warm regards,
Lilian Mudeizi
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