Administrative Assistant Support

NADIA BUTT

Dumfries, ***** VA

********@*****.*** / 571-***-****

SUMMARY

Dynamic executive assistant with extensive experience in administrative efficiency and office management. Skilled in streamlining operations, managing executive schedules, and facilitating communication across teams. Detail-oriented and adaptable, adept at handling confidential information and contributing to organizational success.

SKILLS

Multi-task & Critical thinking

Strong organizational skills

Effective Communication

Management and Supervisory Skills

Travel Coordination

MS office & Outlook Proficiency

Independent Work Capability

Calendar and Email Management

Exceptional Customer Service

Confidential Data Handling

Meeting Coordination

EXPERIENCE

Medical Receptionist / Virginia Cancer Specialist- Radiation Oncology 07/2022 - Current

Streamlined patient flow by greeting visitors and initiating triage processes.

Assisted patients with medical forms and documentation, ensuring accuracy.

Managed scheduling of follow-ups and appointments, verifying patient information.

Handled various inquiries, including billing and program evaluations.

Frequently verify patient histories and current information while scheduling follow-ups and other appointments.

Submit electronic medical forms to various medical facilities.

Federal Contract Manager (part time)/Slam Technical Services LLC, dba STS Government 10/2022-Current

Oversee and manage contracts with manufacturers, service providers, suppliers, and customers, ensuring effective execution and compliance.

Adherence to applicable laws and regulations (including FAR, DFARS, TAA, BAA provisions, and specific contract clauses).

Negotiated terms and conditions across various agreement types (such as Non-Disclosure Agreements, Teaming Agreements, Purchase Orders, Subcontracts, etc.), focusing on risk assessment, mitigation, and alignment with business objectives.

Evaluated contract documents and correspondence to provide insight during the bid assessment process.

Engage in negotiations with current and potential clients to define performance expectations, contractual obligations, and legal parameters for assigned contracts.

Maintain comprehensive and well-organized records of contracts, including original agreements, correspondence, authorizations, amendments, and other relevant documents.

Understand and align with the company's business and sales strategies.

Guarantee timely execution and delivery of contracts, business proposals, quotations, and customer communications.

Communicate contract statuses and relevant information to appropriate staff members, ensuring clarity and understanding.

Researched, prioritized, and followed up on incoming issues and concerns and determined appropriate course of action, referral, and/or response.

Executive Assistant / Velvet Skin Care - Lahore, Pakistan 12/2018 - 01/2022

Developed SOP training manuals and trained staff on equipment use.

Coordinated schedules and supported international teams with travel arrangements.

Managed communications and project timelines, ensuring efficient operations.

Supported international employees and managers with administrative and clerical duties (i.e. travel arrangements flight and hotel).

Maintained all incoming mail, emails, multiple calendars, and correspondences.

Streamlined project timelines by implementing efficient scheduling and resource allocation strategies.

Provided other executive administrative duties as needed.

Collaborated with other IT professionals and departments to solve complex problems.

Administrative / RG2 Technologies (Sub contractor with DOD/Navy and DOJ) Clearance 06/1996 - 01/2011

Created SOP training materials and facilitated staff training.

Coordinated schedules, managed correspondence, and provided administrative support.

Collaborated with IT professionals to resolve complex issues.

Supported international employees and managers with administrative and clerical duties (i.e. travel arrangements flight and hotel).

Provided other executive administrative duties as needed.

Executive Assistant / Marriott Corporation - Bethesda, Maryland 03/1993 - 08/1999

Managed senior leadership calendars and coordinated confidential meetings.

Assisted with project initiation and documentation, ensuring compliance with standards.

Produced clear, concise, and comprehensive documentation in compliance with agency standards.

Assisted VP and Director with meetings, conferences, and travel.

Handled all confidential and sensitive information.

Multi-tasked various tasks, operation of office and projects.

Bank Representative / BB&T 09/200*-**-****

Assisted customers with their banking needs, including opening and closing accounts, processing transactions, answering questions, and resolving issues.

Helped customers understand their account statements, manage their accounts, and provide information on bank products and services.

Followed bank procedures to prevent fraud and ensure compliance with financial regulations. This includes verifying customer identities and monitoring transactions for suspicious activity.

Provided information on new financial products and services, helping customers make informed decisions.

Addressed and resolved any issues or complaints that customers may have regarding their accounts or services.

Performed various administrative tasks such as filing, handling mail, and updating customer information.

EDUCATION AND TRAINING

Business Analyst Training 01/2021

Institute of Medical Laser 11/2018

InfoTech Website Design 06/2016

Computer Learning Center/ CNA Certification 01/1996

Northern Virginia Community College

Associate in business management /Computer Science 01/1994

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