Customer Service Medical Billing

Twila M. Andrews

**** *. **** ******

***-***

Keller, TX 76248

*************@***.*** • 747-***-****

SKILLS

•Commercial driving, Vehicle maintenance, cargo handling

•GPS navigation, Cargo security protocols, safety minded

•Route planning, Time management, defensive driving, great attitude

•Clean DMV record, efficient and cost-conscious, conflict resolution,

FUNCTIONAL AREA OF EXPERTISE

Semi-Truck Driver/Driver/Independent Contractor/Cashiers/Sales/Customer Service

•

•Greet passenger/assisted passengers with luggage and large items/responded to passenger’s questions/concerns, and directed them to appropriate location

•Completed routine maintenance on auxiliary such as cleaning, lubrication, recharge batteries, fueling equipment, checked in and out customers consistently and accurately

• cleaned and stock front end area including own area

• Provided on-going communication with managers and staff regarding assisting and training of new drivers and team members

• Registration Liaison: Collected and entered all necessary demographic, clinical, billing and insurance information from patients or responsible parties

•Explained processes and forms to patients prior to securing signatures and ensured that all documents are properly signed and witnessed as required

•Updated patient’s demographics information, and answered 15 plus phone calls daily, as well as answered inbound and outbound switch broad of 15 lines

EMPLOYMENT HISTORY

Driver

Schneider National 2022-Present

Driver Wilmer, TX 2016-Present

Uber McKinney Texas

Writings of An Intimist 2010-Present

Writer/Author McKinney, TX

Behavior Interventionist 2014-2017

Verdugo Hills Autism Project, Van Nuys, CA

•Licenses

•Commercial Driver’s License (CDL) Class A, and Class B Dallas TX

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