Medical Assistant Patient Care
Resume:
Courtney Chambers
Tallahassee, FL *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Medical Assistant
Advanced Urology Institute-Tallahassee, FL
August 2023 to Present
• Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
• Managed patient scheduling and ensured timely appointments for efficient workflow
• Maintained accurate medical records by documenting patient information, test results, and treatment plans
• Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
• Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
• Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
• Managed inventory of medical supplies and equipment to ensure availability for daily operations
• Trained new medical assistants on clinical procedures, office protocols, and HIPAA compliance
• Ensured compliance with infection control standards through proper handling of biohazardous materials
• Administered vaccinations according to immunization schedules while maintaining accurate records
• Maintained strict confidentiality when handling sensitive patient information per HIPAA regulations
• Provided support during medical emergencies by assisting with CPR, first aid, or other necessary interventions
• Assisted in the coordination of diagnostic tests, including scheduling appointments and communicating results to patients
• Managed medication inventory, including ordering, restocking, and monitoring expiration dates
• Demonstrated proficiency in administering injections, intravenous therapy, and wound care procedures
• Performed administrative tasks such as answering phone calls, scheduling appointments, and managing patient records
• Assisted with the implementation of telemedicine services within the clinic setting Medical Assistant
Digestive Disease Clinic-Tallahassee, FL
April 2022 to June 2023
• Assisted providers with medical procedures
• Provided wound care treatment
• Escorted patients to exam rooms
• Recorded patient vital signs
• Answered a high volume of phone calls
• Lead patient education
• Responsible for back office duties
• Verified and scheduled patient appointments
Patient Care Assistant
Tallahassee Memorial Healthcare-Tallahassee, FL
September 2018 to December 2022
Patient care aides work with patients under the direct supervision of health care professionals, such as doctors or nurses. They help patients with tasks such as bathing, dressing, and eating. They also assist with taking patients' temperature, blood pressure, pulse, and respiration. Additionally, they assist with preparing and administering medications, collecting specimens for lab tests, monitoring patients, and recording treatment.
Home Health Aide
Hopewell-Tallahassee, FL
August 2021 to April 2022
• Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.
• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
• Assists patients by providing personal services, such as, bathing, dressing, and grooming.
• Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
• Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.
• Advises on nutrition, cleanliness, and housekeeping.
• Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.
• Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards.
• Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
• Enhances service reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments. Host
Tallahassee Memorial Healthcare
July 2018 to September 2019
The Food Service Host performs a variety of dietary functions including daily meal service in the hospital. Responsible for communicating daily menu to the patient; helping the patient decide on their menu order and entering that into the health touch computer; understanding and communicating diet order restrictions to patients; getting patients ready by communicating with them and clearing bed side tables. Delivers patient trays to patients; greets and communicates with patients and provides the highest level of service. Delivers and returns food carts to and from kitchen; delivers and puts away floor stock; regularly demonstrates knowledge of diets; helps empty food carts and wash dishes. Performs other duties as assigned and may perform work of similar positions in the department such as tray line server or cafeteria server.
Call Center Representative
CMG-Tallahassee, FL
April 2018 to September 2018
Barista
Sodexo-Tallahassee, FL
September 2017 to August 2018
Starbucks baristas perform several job duties and provide customer service. Baristas at Starbucks take orders and make coffee, tea, and other drinks to customer specifications. Starbucks baristas may also operate cash registers and credit card machines. Baristas may field customer complaints or questions, as well. Baristas at Starbucks also must often clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift. Baristas work to maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day. Pizza Maker
Stevi B's Pizza Buffet-Tallahassee, FL
February 2017 to August 2017
Retail Associate
Wet Seal-Tallahassee, FL
November 2014 to March 2017
Responsibilities:
• Greets and offer services to all customers
• Assist the customers by selling merchandise that effectively meets and exceeds his or her needs
•Achieve selling standards and goals on a consistent basis to increase productivity
•Provides merchandise information and current fashion tips to increase sales and customer satisfaction
•Suggests, open and acrivates the Frequent Buyer Card
•Operations/Merchandising/Housekeeping
•Processes sales/returns transactions promptly and efficiently
•Strives for 100% accuracy and compliance in cash operations and paperwork
•May be required to accompany management in banking deposits
•Assist in maintaining stores presentation, rack placement, signage, mannequins, windows, and are consistent with WetSeal practices and management direction
•Returns merchandise from fitting room to selling floor
•Assist in maintaining cleanliness of store and backroom
•Processes merchandise shipments as needed
Culinary
Luckys Market-Tallahassee, FL
October 2016 to February 2017
•Ensures cleanliness of Deli, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
•Stocks Deli; includes presentation of product, facing, filling, and organization of all product items as set by the Culinary Department schematics as well as ensuring tag and pricing accuracy.
•Examines the rotation of all culinary products paying particular attention to expired stock and discarding outdated or spoiled items.
•Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products. Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
•Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
•Prepares various culinary items; includes using the appropriate ingredients and proper technique for product being made.
•Uses knowledge of scales and weight measures to accurately weigh and label products. Participates in pre-inventory preparation; includes back stock and assuring tags match products.
•Sustains a high level of product knowledge and product preparation.
•Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
•Other duties as assigned.
Cashier
Walmart-Tallahassee, FL
November 2015 to December 2015
The key duties undertaken by Walmart cashiers upon hire concern various aspects of customer service. Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Cashiers also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions. The job features part-time hours at start, with options for full-time schedules or promotion into managerial careers with experience. Work environments include checkout aisles at store frontends. Cashiers sometimes assist sales and stock associates with remedial tasks during slow hours.
Retail Associate
Ross Dress For Less-Tallahassee, FL
March 2014 to November 2015
Responsibilities:
As a retail associate you're responsible for ensuring our customers have a positive shopping experience. The associate must greet and responds to all customers in a friendly manner, ensures proper merchandise presentation, operates the cash register, maintain a clean work area at all times and treat fellow associates with respect. The associate may be required to assist in specialized areas in the store such as Cash Office, Front End, Fitting Room, Stock Room, Jewelry, Customer Service, Markdowns, Recovery/Sizing, Cashiering.
Hostess
IHOP-Tallahassee, FL
June 2013 to March 2014
Responsibilities:
A host or hostess at IHOP serves as the first point of contact for customers. Hosts greets and seat guest. At the conclusion of a meal, hosts check guests out on a cash register. When on the cash register, a hostess must properly ring up the customer orders, process payments, and issues change and receipts. Additional host and hostess duties include clearing and setting tables and taking drink orders. Availability hours:
Monday-Sunday: Anytime
Education
Associate in Arts (AA)
Keiser University - Tallahassee, FL
August 2021 to Present
Skills
• Cashier
• Customer Service
• Culinary Experience
• Coffee Experience
• Hospital Experience
• Barista Experience
• Host/Hostess
• Patient Care
• Vital Signs
• Food Preparation
• Caregiving
• Home care
• Medical office experience
• Phlebotomy
• Experience Administering Injections
Certifications and Licenses
Basic Life Support (BLS)
December 2022 to December 2024
CNA
HHA
August 2021 to Present
CPR
Certified Medical Assistant
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