Customer Service Call Center

Donnie Butler

Contact

Tel : 612-***-****

e-mail : ***********@*****.***

Address

**** ****** **** *****

Saint Paul, Minnesota 55108

Profile

Objective

I am seeking a career opportunity with a company or corporation that my skills may be enhanced to make me a valuable resource once properly trained.

Availability

From August 17, 2011

Education

2008 to present

Devry University (presently enrolled)

Chicago & Naperville, Illinois

1988 to 1992

High School Diploma

LaGrange High School, Lagrange, Georgia

Work Experience

T T C Marketing Solutions June 2011 to Present Salesman / Customer Service Representative

IB/OB Call Center; Contracted to enroll contacts in respective colleges / universities

Converted generated leads for home service projects

Assisted in Mortgage Refinance

Fresh Like Me! 2008 to 2011

Owner / Buyer

Responsible for purchasing / buying

Responsible for cash handling and payroll

Responsible for loss prevention

Van Ru Credit Corporation

2008

Collections Agent

Collected on Wells Fargo Overdraft Accounts as well as Student Loans

The Telemarketing Company

2007 to 2008

Sales / Customer Service

Responsible for sale of Time Warner cable and internet packages

IB/OB; Contracted to sell supplies for The Diabetic Company

Bank of America Merchant Services

2004 to 2006

IB/OB call center; Cross- Trained in Customer Service and Terminal Support

Trained to download and troubleshoot credit card terminals (Xon,Tranz,,Hypercom)

Satisfied Merchant account inquiries

Nova Information Systems (Elavon)

2003 to 2004

Terminal Support Operator

Trained to Download and Troubleshoot credit card terminals for Merchant Services

Contact this candidate