Social Media Customer Service

Stephanie Myers

New Braunfels, TX 830-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dynamic and versatile professional with extensive experience in both education and retail management. Currently excelling as a Boutique Manager, overseeing store operations, customer service, and social media promotion. As a Substitute Teacher, adeptly implementing lesson plans and managing diverse classroom settings. Experienced in tutoring at-risk students to improve reading proficiency and in providing expert guidance as a Clinical Supervisor for Teacher Candidates. Demonstrated leadership as a Team Leader, with a strong background in mentoring, support, and administrative functions across various educational settings. Seeking an office, writing, or remote position to leverage my diverse skill set and continue contributing to professional growth and success.

CORE COMPETENCIES

Social Media Marketing

Customer Relationship Management

Collaboration & Teamwork

Leadership

Effective Communication

Administration

PROFESSIONAL EXPERIENCE

Boutique Manager 2022 - Present

Princess Be, New Braunfels, TX

Ensure the store is clean, organized, and well-maintained, creating a welcoming environment for customers.

Execute and supervise the opening and closing protocols, ensuring all security and operational measures are followed.

Address customer inquiries, resolve issues, and deliver a high standard of service to enhance the shopping experience.

Review and confirm the accuracy of invoices and product pricing, maintaining consistency and accuracy in inventory.

Develop and implement attractive visual displays to enhance product presentation and promote sales.

Utilize social media platforms to promote the store, engaging with the community and enhancing the store's visibility.

Develop and manage employee schedules, ensuring adequate staffing levels to meet business needs. Substitute Teacher 2024 - Present

Goodwin Frazier Elementary, Comal ISD

Implement lesson plans provided by the regular teacher, ensuring continuity in learning and adherence to the curriculum.

Foster a positive and orderly classroom environment, managing student behavior in accordance with school policies.

Assist students with understanding and completing assigned tasks, offering additional guidance as needed to ensure comprehension.

Observe student engagement and participation, providing informal feedback and documenting any noteworthy observations for the regular teacher.

Tailor instructional methods to accommodate diverse learning styles and abilities, ensuring that all students have the opportunity to succeed.

Provide a summary of the day's activities and any significant events or issues to the regular teacher, including notes on student behavior and academic progress.

Kindergarten Through 2nd Grade Tutor 2019 - Present Comal ISD

Identified and assisted students classified as at-risk for reading difficulties, delivering specialized interventions tailored to their individual needs.

Conducted focused instructional sessions with small groups of students, utilizing evidence-based methods to improve reading skills and comprehension.

Systematically tracked and analyzed data on student performance to evaluate progress, adjust instructional strategies, and ensure effective support for student growth in reading proficiency. Clinical Supervisor 2018 - Present

Western Governors University

Monitored and assessed the performance of Teacher Candidates through virtual classroom observations, ensuring adherence to educational standards and best practices.

Offered guidance, feedback, and resources to Teacher Candidates to enhance their teaching skills, address challenges, and promote professional growth.

Collaborated with Teacher Candidates, faculty, and cooperating teachers to create a supportive and enriching learning environment, helping candidates successfully navigate their field experience and prepare for their future teaching careers.

Team Leader 2016 - 2017

Exley Elementary, Katy ISD

Served as Second Grade Team Leader.

Facilitated weekly meetings to communicate information from campus administrators and the district to a team of 7-9 members.

Participated in monthly meetings with school-wide team leaders and administration.

Supervised and supported teachers at the grade level, assisting with planning, preparation, team-building, and positive role modeling.

Administrative Internship 2015 - 2016

Exley Elementary, Katy ISD

Developed, organized, and reported on the student voice committee for the campus.

Designed and implemented a school-wide recognition program for "Exley Excellent Dads," acknowledging their contributions as volunteers and stakeholders.

Conducted classroom observations and provided constructive feedback to teachers.

Shadowed and observed administrators to gain insights into counseling, budgeting, and other campus-wide activities. Team Leader 2014 - 2015

Walnut Springs Elementary, New Braunfels ISD

Served as the Second Grade Team Leader.

Facilitated weekly meetings to communicate school and district initiatives and updates.

Supported administrators in managing textbook inventory.

Provided guidance and mentorship to new teachers and student teachers.

Collaborated with Texas State University to support teacher candidates in their Field Block experiences. Team Leader 2010 - 2013

Walnut Springs Elementary, New Braunfels ISD

Oversaw and coordinated activities for the kindergarten team, ensuring effective collaboration and support.

Conducted regular meetings to disseminate important updates, share information, and address team needs.

Ordered and maintained necessary supplies for the kindergarten team, ensuring all resources were readily available.

Planned and executed educational field trips and parent literacy nights to enhance student learning and engage families in the educational process.

TEACHING EXPERIENCE

Second Grade Teacher, Exley Elementary, Katy, Texas 2016-2017

Kindergarten Teacher, Exley Elementary School, Katy, Texas 2015-2016

Kindergarten - Third Grade Teacher, New Braunfels ISD, New Braunfels, Texas 2003-2014

Kindergarten Teacher, Patlan Elementary, Seguin ISD, Seguin, Texas 2002-2003

Kindergarten Teacher, Memorial Primary School, New Braunfels ISD, New Braunfels, Texas 1994-2001 EDUCATION & CERTIFICATIONS

Master of Education, Curriculum, Instruction, and Assessment, Regis University, Denver, CO

Bachelor of Arts, Behavioral Science, Metropolitan State College of Denver, Denver, CO

Educational Leadership Certification, Lamar University, Beaumont, TX

Texas Teacher Certificate K-6

ESL Supplemental Certificate- K-12

ADDITIONAL INFORMATION

Writer and Winner of 1 grant in 2016 totaling $500

Writer and Winner of 2 grants in 2015 totaling over $3000

Writer and Winner of two grants written for the New Braunfels Education Foundation 2004-2005

Model Classroom Grant Winner Fall 2005

Pilot Support classroom for Life Skills Early Childhood Students with Disabilities

Co Presenter for many staff development presentations on campus (Interactive Writing, Guided Reading, DRA)

TCEA Presenter February 2005

District Technology Showcase Presenter 2000-2006

Served on Scholastic Board of Teacher Advisors March 2005 1 of 20 chosen to represent teachers in the United States

Technology Specialist Memorial Primary 1999-2001

Ready, Set, Teach New Braunfels High School Mentor 2003-2006

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