Billing Insurance Follow Up
Resume:
Sandy Tran-Yee
**** ***** ****** *******, ** 94606
510-***-**** **********@*****.***
Objective
Seeking the position of receptionist utilizing my professional communicational, administrative and organizational skills.
Experience
Hayward Dentistry 10/2020 - Present
Receptionist
Answering phones, Checking patient's in and out, Scheduling appointments, rescheduling appointments, checking claims, posting
payments, posting insurance payments, posting treatment, print statements, billing insurance, confirming appointments, verifying insurance
benefits, pulling charts, entering new patients information, update patient history, and maintaining office in excellent condition
Heritage Dental 03/2019 - 07/2020
Receptionist
Managing duties include confirming patient appointments, checking patient's in and out, checking messages, answering phones,
scheduling appointments, checking insurance and Dentical verification history and eligibility and claims, checking labs for
cases, sending claims, sending out statements, posting payments, pulling and filing charts, follow up on missed and
canceled appointments, collecting copayment, prepare deposit for the day, closing report for services of the day, huttle for
the end of the day and maintain office in excellent condition.
Calaveras Family Dentistry 02/2017 - 06/2017
Receptionist
Checking messages, answering phones, checking on pending pre-authorizations, scheduling appointments, checking patient's out, pulling
charts, filing charts, call patient's for recall appointment, confirming appointments, call lab for incoming and outgoing cases and
maintaining office in excellent condition
Southland Dental Dr. Mohsen 10/2016 - 01/2017
Receptionist
Answering phones, pulling charts, filing charts, confirming appointments, call lab for incoming and outgoing cases, and verifying benefits for
general, endodontics, periodontics, oral surgeon, and orthodontic patient's, and maintaining office in excellent condition
Norman Hui D.D.S. A Professional Corp 01/2006 - 06/2016
Office Secretary/Receptionist
Checking messages, greeting patient's, update patient health history, checking patient's in and out, scheduling appointment, verifying
insurance benefits, posting patient and insurance payments, posting payments, sending out recall reminders, sending out monthly
statements, sending out insurance claims, billing insurance, pulling and filing charts, setting up financial arrangements, managing front
office inventory, contacting Specialists for emergency appointments, sorting EOB's, sending out and follow up authorization, assisting
hygienist for perio charting, prepare end of the day deposits, call lab for incoming and outgoing cases, and maintaining waiting room in
excellent condition.
Education
+ Bryman College
Medical Administrative Assistant
Skills
+ Bilingual in Cantonese
+ Knowledge of Dentical Training in Dentrix Program
Reference
+ Norman Hui - "Norman Hui D.D.S. A Professional Corp’
Retired Dentist
*****@***.***
+ Jodi Markham -"*
R.D.A.
Raquel Mora -™"
Dental Assistant
Contact this candidate