Front Office
Resume:
Pauline Gamez
Tucson, AZ *****
**************@*****.***
To obtain a medical position that will utilize the skills that I have acquired. Authorized to work in the US for any employer
Work Experience
Health Care Provider
Arizona Autism-Tucson, AZ
August 2022 to Present
Clean cook wash clothes help with daily functions take client to appointments and assist client with basic skills etc.
PAS Representative
BANNER STAFFING SERVICE-Tucson, AZ
November 2022 to February 2024
Check patients in verify insurance answering telephone lines check demographics collect co-payments run sequel reports customer service etc.
Administrative Assistant/Receptionist
Banner University Medicine-Tucson, AZ
August 2020 to November 2020
Check patients in direct patients and families to the correct facilities verify appointments check temperature answer questions answer telephone lines etc. PFS Physician Practice Representative
BANNER STAFFING SERVICE-Tucson, AZ
November 2015 to December 2016
Customer service, check patients in and out, cash handling, co-payments, fax copy and scan documents, answer multi phone lines, prior authorization insurance verification and etc Patient Access Registration Representative
Carondelet healthcare Network-Tucson, AZ
October 2008 to February 2009
Receive and register all patients including direct admissions to the hospital. Record appropriate insurance information and verify third party payer and pre-authorizations as contracted. Obtain needed information from physician's offices as necessary prepare all paperwork and arrange delivery of patient and paperwork to appropriate area. Maintain all confidentiality of all patient information and release of information only to outlined and appropriately signed conditions and admissions. Obtained co-pays and coinsurance and self-pay payments.
Veterinary Technician
Tucson Small animal hospital-Tucson, AZ
May 2005 to January 2008
Surgical assisting laboratory testing and nursing procedures. Competent with all office equipment and answer multiple telephone lines, assisted veterinarian; administered medication, assisted with blood draws. Nursing nursing care monitored and kept animals comfortably after surgery. File when needed, excellent customer service skills and displayed abilities etc. Medical Receptionist
Human resource Network Incorporated-Tucson, AZ
October 2002 to February 2004
Check patients in and out communicated well with physicians and staff. Excellent customer service skills, and displayed abilities to work with multiple tasks, quickly and efficiently pulled and refiled clients charts collected co-payments verified insurance pre-authorizations. Fax copy and scanned all documents etc. Tele service coordinator
University physician Incorporated-Tucson, AZ
January 2000 to October 2003
Exhibited a genuine care for clients and assisted physicians and co-workers when needed. Demographics data entry, check patients in and out collected co-payments verified insurance and pre-authorizations answer multiple telephone lines. Worked well in stressful situations, received and routed incoming calls. Assisted in other departments, distributed and receive documents and delivered where needed and other tasks etc.
Education
Trade school in Medical Billing & Coding
Tucson College - Tucson, AZ
April 2006 to May 2008
High school diploma
Stratford Career Institute - Saint Albans, VT
January 2004 to May 2006
Certificate in Veterinary Assistant
Apollo College - Tucson, AZ
April 2004 to May 2005
Skills
• Animal Care (5 years)
• Urgent Care
• CPT Coding (1 year)
• Medical Billing (1 year)
• Medical Receptionist (10+ years)
• Primary Care
• EMR Systems (8 years)
• Medical Office Experience (10+ years)
• Doctor
• Internal Medicine
• Veterinary Technician Experience (5 years)
• Insurance Verification (10+ years)
• Insurance Verification
• Medical Office Experience
• Medical Records
• Medical Scheduling
• Medical Billing
• Multi-line Phone Systems
• HIPAA
• Medical Terminology
• Medical Coding
• ICD-10
• EMR Systems
• Data Entry
• CPT Coding
• ICD-9
• Epic
• Hospital experience
• Medical terminology
• Epic
• Medical records
• EMR systems
• Customer service
• Medical coding
• HIPAA
• ICD-9
• Clerical experience
• ICD-10
• Front desk
• Microsoft Access
• Cash handling
• Windows
• Data collection
• Guest services
• Cash register
• Computer Skills
• Anatomy Knowledge
• Cerner
• Phone Etiquette
• POS
• ICD coding
• Sales
• Order entry
• Documentation review
• Supervising experience
• Oracle
• English
• Typing
• Organizational skills
• Administrative experience
• Office experience
• Patient service
• Medicare
• Time management
• Communication skills
• Microsoft Office
• Dental office experience
• Microsoft Outlook
• Google Docs
• Medical office experience
• Computer skills
• CPT coding
• Microsoft Excel
• Microsoft Word
• Clinic
• Medical receptionist
• Medical administrative support
• Computer literacy
• Medical scheduling
• Patient care
• ER
• Data entry
• Continuous improvement
• Driving
• Adobe Acrobat
• Workers' compensation law
• Writing skills
• Analysis skills
• Ophthalmology
• 10 key typing
• Filing
• Basic math
• Accounts receivable
• Medical billing
• Math
• Customer service
• Organizational skills
• Phone etiquette
Certifications and Licenses
AED Certification
BLS Certification
Driver's License
CPR Certification
First Aid Certification
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