Senior Account Event Technology
Resume:
WILLIAM C. WIDDOSS
P R O F E S S I O N A L P R O F I L E
Several years of experience in Leadership, Sales/Operations Management and Technical/Customer Services in the Film/Broadcast and Corporate/Live Event industries. Formerly an Account Executive for a high-end equipment rental company, Director of Event Technology for one of the largest event production companies in the world, as well as a Freelance Technician/Consultant, Broadcast Technician, Writer and Producer. With a multifaceted and diverse background, I am seeking a new opportunity to bring my unique skillset to achieve new personal and career goals through successful practices. Currently, I am employed full-time at a large Event Production Company and managing large Association, Corporate and Tradeshow business.
CONTACT:
***********@*****.***
linkedin.com/in/william-widdoss-
a030b511/
E D U C A T I O N
St. Petersburg College
Associate of Arts (2004)
University of West Florida
Multi-Media/Broadcast Communications (2007)
Pinnacle College/Sound Master
Certified Audio & Recording Engineer (2009)
S K I L L S
Communication
Teamwork
Adaptability
Problem-Solving
Creativity
Attention to Detail
Customer Service
Time Management
Leadership
General Management skills
Profit & Loss Management
T E C H N I C A L S K I L L S
SEO
HTML & CSS
DAW / Video Editing Software
Microsoft Office Suite
Adobe Photoshop
CAD Design
Firmware Troubleshooting
CC/Line 21
EXPERIENCE:
ACCOUNT MANAGER – ON Services / 2022-Current
Currently working large-scale events and tradeshows, assisting with operations and sales, maintaining established relationships, as well as building new business relationships and managing the profitability of each event.
• Consistently collaborating with the logistics/operations team, creative design team and each Project Manager assigned to my events.
• Continuing to help generate new business leads as well as helped renew expiring contracts in my first year.
• Maintaining a 40% profitability margin and reaching all financial goals, carefully managing the margins when unexpected changes occur.
• Continuously building solid relationships with my clients, communicating clearly and exceeding client expectations.
• Travel to show site to assist the team and to work directly with the client to address any changes in scope or any concerns they may have on-site. ACCOUNT MANAGER – SoCal Rentals / 2018 – 2020
As Account Manager, I lead SCR’s Atlanta office and expanded the brand in the Southeast by acquiring new accounts, driving sales, building relationships, as well as maintaining high-quality service and brand standards. Goals were reached on time; new revenue streams were generated by fostering relationships leading to repeat business and new accounts.
• Significantly grew local accounts in Atlanta and expanded the Southeast markets in Chattanooga, Nashville, Montgomery, Charleston, Tampa Bay, Orlando and South FL.
• Worked closely with SCR’s executives and internal sales/operations team to ensure success, assisted local ops team QC/QA inspections as well as in the field as Brand Ambassador in several entertainment studios and rental houses.
• Met with clients on-site to assist with any questions/concerns as well as ensuring all expectations were met and/or exceeded in a timely manner.
• Assisted with brand marketing, assisted in creating hands-on trainings/showcases that drove results.
DIRECTOR OF EVENT TECHNOLOGY - PSAV / 2013 – 2018
As Director of Event Technology, I managed smaller properties as well as larger flagship properties with several team-members – ranging from entry level technicians to DOS/DOO managers. Responsibilities included P&L management, labor management, forecasting and budgeting while maintaining AGP goals. This also included working very closely with the hotel, VIP clients and vendors to maintain high quality service standards as well as strengthening the hotel partnership.
• Improved internal communications/relations and strengthened PSAV/hotel
• Improved internal communications/relations and strengthened partnership with the hotel as well as assisting the region and fellow peers when necessary.
• Achieved goals on time and significantly improved customer service scores by setting high standards of customer service within the team.
• Helped create and implement new company policies and SOP’s, specifically around vendor relations and labor management.
• Achieved largest growth in AGP margins YOY (2013-2014) and recorded the lowest labor yield in both the Southern California and South FL regions.
• Hired and trained technicians, enabling them the tools to move on to higher paying positions and management roles at each property I managed. ADDITIONAL INFO:
ACHEIVEMENT
City of Dunedin Parks and
Recreation Prestige Award
2004, Dunedin, FL
ACHIEVEMENT
PSAV / Manager of the Quarter
2013, 2015
ACHIEVEMENT
SoCal Rentals / Record Sales
2019-2020
VOLUNTEER EXPERIENCE
Great American Clean-up / South FL
2004 (Volunteer)
Crossover Church / Tampa, FL
2005-2007 (Camera Operator)
Feeding America / FL, CA, GA
2009-2019 (Server)
Mosaic Church / Los Angeles, CA
2009-2010 (Audio Technician)
I N T E R E S T S
Art/Design
Traveling
Music
Film/TV
Swimming
Sports
Photography
Writing
Volunteering
Hiking
L A N G U A G E S
ENGLISH Proficient
SPANISH Basic
FREELANCE / ADDITIONAL WORK - Contract Worker / 2008 – 2022 Los Angeles, CA – Audio/Video Tech (2008-2013)
• Check Disc Labs/ Warner Brothers (QC Tech)
• KCET/PBS (Video Tech)
• Nickelodeon (Audio Tech)
• Deluxe (AV Tech)
• CBS (Video Tech)
• Universal (Video Tech)
• Newsweek (Sound Mixer)
• Jimmy Cliff (Live Engineer)
• The Wake-Up Show w/Sway & King Tech (Music Editor)
• Siren Studios (Sound Mixer)
• Greenhouse Studios (Audio Engineer)
• Activision (QA/Game Tester – Guitar Hero – Wii/PS3/Xbox360)
• Various Films (Sound Mixer, Grip, Gaffer, Set Designer, ENG Tech, PA)
Atlanta, GA – Project Manager/Livestream/Camera Utility/Audio Tech (2020-2023)
• NFL FOX (Audio Tech/Utility)
• Family Feud (Audio Tech/Camera Utility)
• Steve on Watch (Audio Tech)
• The Encore (Audio Tech)
• America’s Got Talent (Audio Tech)
• Lego Masters (Audio Tech)
• Belle Collective (Cam/Utility)
• The Wonder Years (Audio Tech)
• Tyler Perry Studios (Project Manager)
• HBO/ABC/FOX (AV Tech, Livestream Tech)
• YouTube TV (Audio Tech)
• Facebook Watch (Audio Tech)
• BET/OWN (Audio Tech)
• Freemantle/Viacom (Audio/Utility)
• Revolt TV (Audio Tech)
• The Crew League (Audio Tech)
• I Can See Your Voice (Audio Tech)
• Judge Steve Harvey (Audio Tech)
• Tupelo Honey (Audio Tech/Utility)
• ESPN/ABC (Audio Tech/Utility)
• NFL Network (Audio Tech)
• America’s Got Talent Extreme (Audio Tech)
• 12 Stone Church (Audio Tech)
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