Customer Service Data Entry

SHEILA WILLIAMS

** **** ***** ***** #*** 207-***-****

Augusta, ME 04330 ****************@*****.***

Seeking a Flexible Part-Time Administrative/Customer Service Role

Key Competencies:

Over 30 years experience managing and directing a diverse group of customers and employees in a collaborative and inclusive manner

A high energy individual with creative and infectious enthusiasm for positive solutions

Strong verbal communication skills in large groups and one-on-one interactions

Excellent office management, administrative and organizational skills to include creating documents, presentations and business programs using a wide range of computer skills including MS Office & Outlook

Effective problem-solver with solid listening and intuitive skills

Reliability and commitment to accomplish tasks timely and efficiently with outstanding customer service always the priority

Employment History:

10/22 – Present Community Fitness: Part Time Instructor and Office Staff

4/17 – 10/22 Maine General Hospital: Patient & Guest Relations/Welcome Desk

11/18 - 5/21 Maine General Hospital: Administrative Assistant Medical Library

3/16 – 10/15 Bonney Staffing: Proctor at Kaplan University

10/07 – 7/15 New Balance Athletic Shoe: HR Supervisor (retired)

7/04 – 9/07 Kelly Services: District Manager

7/03 – 6/04 Spherion Staffing Group: Branch Manager

11/99 – 6/03 Manpower International: Branch Manager

6/98 – 10/99 Sand Trap Inn: Manager

10/97- 5/98 Hire Source, Inc: VP/Partner

7/97 – 5/98 Puget Plastics Corp: HR Business Partner

4/93 – 3/97 Harpers Manufacturing: HR Generalist

Prior to 1993 A variety of Office Management and Executive Assistant positions

Education:

BS, Business Administration, Hawthorne College, Antrim, NH

SPHR & PHR Certificate as a Senior Human Resource Professional

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