Customer Service Accounts Payable
Resume:
Kim N Lyons Johnson
*************@*****.***
Professional Summary
Accomplished Accounting Specialist with over 20 years of expertise in financial management, audit procedures, and customer service. Demonstrates exceptional skills in prioritizing tasks, written communication, and organizational efficiency. Committed to enhancing financial processes and ensuring compliance with regulatory standards. Proven ability to lead teams, improve internal accounting systems, and collaborate across departments to drive organizational success.
Core Competencies
Financial Analysis & Reporting
Budget Development & Management
Accounts Payable & Receivable
Internal Controls & Audit Compliance
Cross-Functional Team Leadership
Customer Service Excellence
Process Optimization & Problem Solving
Advanced Proficiency in Accounting Software
(PeopleSoft, One Solution)
Professional Experience
Budget Administrative Support Analyst
22nd Century – Virginia State University
February 2024 – Present
Lead the review and analysis of budget proposals and funding requests, providing strategic recommendations. Conduct comprehensive cost/benefit analyses to optimize resource allocation. Collaborate with management and stakeholders to develop and finalize budgets, ensuring compliance with legal regulations.
Oversee expenditures, identify spending trends, and forecast future budget needs, resulting in cost savings and increased profitability.
Prepare and present detailed reports to inform decision-making and drive financial performance improvements. Accounts Payable Coordinator II
CarMax
August 2021 – February 2024
Managed general ledger reconciliation and vendor statement reviews, resolving discrepancies efficiently. Delivered exceptional customer service, assisting with payment updates and issue resolution for internal and external clients.
Streamlined invoice processing and payment operations, enhancing accuracy and compliance in PeopleSoft Payables.
Spearheaded the resolution of debit balance collections and payment cancellations, improving financial controls. Accounts Receivable/Payable Specialist
Chesterfield County Dept of Social Services
October 2020 – August 2021
Oversaw cash and check payments, ensuring accurate recording and reconciliation in the One Solution billing system.
Coordinated purchase order generation and payment requests, streamlining accounts receivable processes. Kim N Lyons Johnson
23225 804-***-****
*************@*****.***
2
Maintained comprehensive records in Laserfiche, improving data accessibility and compliance. Investigated and resolved payment irregularities, enhancing accuracy and reliability of financial reporting. Accounts Payable Specialist
Robert Half - Virginia State Police Department
May 2017 – October 2020
Efficiently processed invoices and journal entries, reducing discrepancies and improving recordkeeping. Enhanced vendor and customer relations through proactive communication and issue resolution. Prepared month-end closing entries and reconciliations, supporting accurate financial reporting and analysis. Accounts Payable Specialist
Parallon, Richmond, VA
June 2014 – May 2017
Implemented process improvements in invoice and journal entry management, resulting in decreased discrepancies.
Developed month-end closing reports, providing actionable insights for financial decision-making. Ensured accurate general ledger reporting through regular account reconciliation and variance analysis. Team Lead
Parallon, Richmond, VA
September 2011 – June 2014
Led a high-performing team, providing training and coaching to enhance productivity and skill development. Coordinated scheduling and task assignments to meet production goals and ensure optimal coverage. Fostered a collaborative work environment, promoting adherence to company procedures and safety standards. Education
Associate of Arts in Accounting
University of Phoenix, Richmond
June 2015
Technical Proficiencies
Advanced Microsoft Office Suite (Excel, Word,
PowerPoint)
PeopleSoft Financials
One Solution Billing System
Laserfiche Document Management System
BOA WORKS for PCARD and Travel Reconciliation
Certifications and Professional Development
Certified Public Accountant (CPA) Candidate
Continuous Professional Development in Financial
Management and Accounting Practices
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