Customer Service Call Center
Resume:
ROBE
OWENS-
EASTERLING
wa __ ****************@*****.***
SKILLS
+ Trimming Techniques
+ Meat deboning
+ Cross-Contamination Prevention
+ Sanitation Practices
+ Cutting Speed
+ Precision cutting
+ Bone removal
+ Workplace Safety
+ Safety practices
+ Team building
+ Self Motivation
+ Teamwork and Collaboration
+ Attention to Detail
+ Excellent Communication
+ Reliability
+ Effective Communication
+ Active Listening
+ Customer Service
+ Problem-solving abilities
+ Critical Thinking
+ Call center experience
+ Money handling abilities
+ Complaint Handling
+ Payment Processing
+ Product Sales
+ Food handling
+ Cleaning and organization
+ Menu Memorization
+ Flexible Schedule
+ Kitchen Sanitation
+ Multitasking and Organization
+ Works Well Under Pressure
+ Cleaning and sanitization
+ Food spoilage prevention
+ New Hire Training
+ Ingredients measuring
+ Listening Skills
+ Multi-tasking strength
+ Problem-Solving
+ Excellent people skills
+ Reliable and punctual
+ Goal-Oriented
+ Exceptional customer service
+ Relationship Building
+ Outgoing Personality
+ Cash Handling
+ Money Handling
+ Cash Register Operation
+ Stocking and Receiving
+ Verbal/written communication
+ Client Service
+ Cash Handling Accuracy
+ Customer Needs Assessment
+ Display Setup
+ Friendly and Helpful
EDUCATION
Q
PROFESSIONAL SUMMARY
Dedicated to working quickly and accurately to trim parts.
Knowledgeable about inspecting products and maintaining safety
procedures. Highly efficient and flexible to meet changing demands.
WORK HISTORY
Wayne Sanderson Farm - Meat Trimmer
Collins, MS + 10/2022 - Current
+ Maintained a clean and efficient work area, ensuring food safety and
proper sanitation practices.
+ Consistently met daily production goals while adhering to strict
quality guidelines set forth by management.
+ Increased efficiency by regularly sharpening knives and maintaining
equipment in optimal working condition.
+ Acquired extensive knowledge of various types of meat, enabling
accurate identification and processing according to customer
requirements.
+ Minimized cross-contamination risks by diligently following
established food handling procedures at all times.
+ Assisted in training new hires, sharing best practices and technical
knowledge for faster onboarding and skill development.
+ Displayed strong work ethic by consistently arriving on time, staying
focused during busy periods, and volunteering for overtime when
necessary to support team objectives.
+ Maintained safety practices and quality controls.
+ Ran high-speed mold machines, grinders and cutters.
+ Cleaned and maintained equipment used in cutting and trimming,
complying with hygiene and sanitation standards.
Maximus - Customer Service Representative
Hattiesburg, MS + 11/2016 - 08/2017
+ Managed high-stress situations effectively, maintaining
professionalism under pressure while resolving disputes or conflicts.
+ Resolved customer complaints with empathy, resulting in increased
loyalty and repeat business.
+ Handled escalated calls efficiently, finding satisfactory resolutions
for both customers and the company alike.
+ Responded to customer requests for products, services, and
company information.
+ Enhanced customer satisfaction by promptly addressing concerns
and providing accurate information.
+ Developed strong product knowledge to provide informed
recommendations based on individual customer needs.
+ Maintained detailed records of customer interactions, ensuring
proper follow-up and resolution of issues.
+ Developed rapport with customers through active listening skills,
leading to higher retention rates and positive feedback from clients.
+ Provided coaching and mentoring to new hires, contributing to their
successful integration into the team.
+ Exceeded performance metrics consistently, earning recognition as a
top performer within the team.
+ Developed feedback system for customers to share their service
experience, leading to actionable improvements.
+ Developed highly empathetic client relationships and earned
reputation for exceeding service standard goals.
+ Trained new Customer Service Representatives on company policies,
procedures, and best practices.
+ Participated in cross-functional teams to discuss ways to improve
overall customer satisfaction across company.
+ Maintained detailed records of customer interactions, contributing
to comprehensive database for future reference.
+ Followed up with customers about resolved issues to maintain high
standards of customer service.
easels
Contact this candidate