Team Member Data Entry
Resume:
SD
SALAM AMER DAYANI
To work in an organization as a committed team member, contributing towards
the successful completion of tasks while enhancing my professional skills. I seek a challenging and dynamic work environment to gain valuable experience and grow within the organization.
LOCATION
Barkas Chandrayangutta,
Telengana Hyderabad
CONTACT
Mobile/Whatsapp
*******@*****.***
TECHNICAL SKILLS
Accounting Software’s
Tally/Focus/Quick Books
MS. Excel/Word
HOBBIES
Football
Travelling
Cooking
LANGUAGES
English
Hindi
Urdu
Arabic (Basic)
WORK
EXPERIENCE
Dec 2020 - Jun 2024
Field coordinator in DU Fixed services (Service Assurance)
Xad Technologies LLC Dubai, UAE
Troubleshooting on L1 to give first call resolution.
Extracted tickets from HPSM and assigned them to Field Engineers (FEs).
Proactively contacted customers to resolve technical issues and schedule appointments.
Updating ticket status using HPSM and CRM applications.
Coordinating with the FE’s to manage the work load & Coordinating with Etisalat for FNL cases.
Coordinating with other departments through emails and escalating critical issues with the relevant departments accordingly.
Closing the resolved tickets in HPSM after confirming services with the customers.
Prepared and submitted daily reports to management. Mar 2019 – Mar 2020
Accountant Cum Purchase Executive
Shammas Foodstuff Al Ain, UAE
Monitored weekly purchasing reports and avoided duplications.
Prepared purchase orders and checked bills for accuracy. Tracked order statuses and answered supplier inquiries regarding order changes, status, and cancellations.
Monitored the quality and quantity of goods received.
Negotiated prices, terms, and conditions with suppliers.
Prepared sales invoices and maintained an accurate accounts filing system.
Ensuring that information is accurately collated & entered into systems.
Compiled reports for senior management.
Jan 2016 – Jan 2019
Accountant Cum Store keeper
Snabel Al Rawdha Foodstuff Al Ain, UAE
Conducted weekly stock counts and verified stock reports.
Prepared purchase orders for suppliers.
Maintained daily accounts using Tally.
Reconciled bank statements and accounts of debtors and creditors.
Calculated monthly VAT/Sales Tax.
Investigated customer queries and processed invoices.
Handled petty cash and stock control.
Inspected incoming materials for quality and quantity.
Prepared goods return vouchers and receipt notes. enecccbfugbicifrntvnrcrvjin
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Languages
English
Hindi
Urdu
Arabic (Basic)Key Skills
Key Skills
Key
Mar 2011 – Aug 2015
Account Receivables/Payroll Administrator
Classic Luxury Transport Dubai, UAE
Handled monthly billing and sales reports.
Managed MIS reports such as Daily Collection and Petty Cash expenditure.
Organized recovery systems and initiated collection efforts.
Resolved customer queries, prepared, verified, and processed invoices.
Collected payments and issued receipts & Direct calls and respond to inquiries.
Managed payroll records and annual leave for over 200 employees.
Processed online salary transfers through the Wages Protection System
(WPS).
Verified data entry for new hires, terminations, and status changes.
Handled cash transactions and employee timesheet verifications. ACADEMIC QUALIFICATIONS
2007 Bachelor of Commerce
Osmania University, India
2004 Higher Secondary
Board of Intermediate, Andhra Pradesh, India
2002 Secondary School
Board of Secondary, Andhra Pradesh, India
PERSONAL DETAILS
Father’s Name: Amer Abdulla Dayani
Nationality: Indian
Date of Birth: November 22, 1983
Marital Status: Married
Languages: English, Urdu, Basic Arabic
DECLARATION
I hereby declare that the information provided is true to the best of my knowledge and belief. I look forward to discussing how I can contribute to your organization in more detail.
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KEY SKILLS
Time management
Attention to detail
Problem solving
Verbal communication
Customer service
Scheduling
Knowledge of office equipment
Technology skills
Team work
Data entry
Adaptability
Administrative experience
Inventry control
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