Executive Assistant Operations Manager
Resume:
LaShawn A. Dunkins
240-***-**** *********@*****.*** Citizenship: US Current TS-SCI w/CI Poly, NATO
PROFESSIONAL SUMMARY
A result oriented Administrative Management Specialist, Logistician, and Operations Manager; with 20+ years of proven experience in collaborating with multiple levels of management; supporting over 17,000 personnel to include but not limited to the Office of the Director of National Intelligence (ODNI) National Intelligence Managers (NIM) for South Asia, Cyber, Africa, Near East, Russia/Europe/and Eurasia (REE), and East Asia Departments, their Deputies and staff. Advised senior executives, department heads, and employees on risk mitigation, corrective action plans, and alternatives to achieve organizational milestone and critical mission objectives. Career supported by superb communication and collaboration.
COMPETENCIES
Human Resource Assistance
Management Analysis
Oral and Written Communication
Office, Records, and Database
Program Analyst
Procurement Analyst
Task Management Tool (SME)
Acquisition Specialist
Problem Solving
WORK EXPERIENCE
Executive Assistant,
09/2018-Present
Tatitlek Corporation
Hour per week 40
U.S. Army Intelligence and Security Command
8825 Beulah Street; 2nd Floor, Suite 2F100
Fort Belvoir, VA 22060
Duties and Responsibilities: Assisted the Army ACoS of the G8 with planning business operations, conducting training analysis and sorting complex mission requirements. Brief Staff Head, Deputy and Branch Chiefs on the status of critical mission objectives; and projected critical timelines for completion. Facilitated accountability with all personnel within the PERSTAT Database; thereby ensuring appropriate strength levels were available to support the INSCOM Staff Elements and Major Subordinate Commands (MSC). Provide program management support to ensure the sustained maintenance and effective operations of major programs within the office. Reviewed Time and Attendance using the ATAAPS System, and informed personnel and supervisors prior to certifying timecards. Submitting personnel information using the Accounts Request Service (ARS); which allowed personnel to gain access to the system network. Placed work orders for personnel having issues with network systems, communication and infrastructures. Serve as the Task Management Tool coordinator on NIPR and SIPR, resulting in processing deliverables for both internal and external INSCOM personnel and customers. Planned and resourced autonomous execution of critical tasks required through pertinent examination and experience. Assist with implementing and coordinating a variety of requirements or activities affecting communication strategies and mission support success.
Senior Executive Secretary
03/2022 to Aug 2022
Metronome, LLC
Hour per week 40
National Geospatial-Intelligence Agency (NGA)
Duties and Responsibilities: Supported the Human Development Resource (HDR) Division in completing administrative duties required to process potential employees for job opportunities that were available within the agency. Assisted with managing and maintaining D/HDR and DD/HDR calendars. Recreated and updated recall cards for office personnel. Updated tasker log utilizing Excel Spreadsheet and the N-Certs software programs; assuring in 100% packages were being tracked by the administrative personnel and affording mission critical actions were taken by senior leaders. Created, reviewed, and submitted travel arrangements i.e. air, lodging, and car rental, along with processing authorizations, vouchers and DTS Account information. Created electronic and hard copy personnel folders for department’s senior leadership to review and sign electronically. Added and removed personnel to their assigned email slug groups. Maintained and provided office supplies when requested by personnel. Scheduled/reserved conference rooms using the scheduler on the high side system. Set up WebEx links/connections for meetings for visually sharing information and data. Informed senior leaders on scheduling, tasking and events while deconflicting schedules and meetings.
Special Executive Assistant
02/2020 to 02/2022
National Reconnaissance Office/ (GDIT)
Hour per week 40
14765 Lee Road
Chantilly, VA 20151
Duties and Responsibilities: Served as the Point of Contact for setting and arranging meeting with the Director and/or Deputy Director within the department. Managed Covered other departments with administrative assistance when the assigned EA was unavailable. Obtained, managed, and maintained office supplies from the supply center, while returning used and obtained new printer toner cartridges when needed. Assisted with the processing of personnel paperwork for new hires and termed employees. Coordinated onsite and offsite conferences and meetings for the department. Created and updated personnel contact cards for all personnel within the office.
Executive Assistant III
08/2018 to 01/2020
Liberty Crossing - ODNI
Hour per week 40
1500 Tyson McLean Drive.
McLean, VA 22102
Duties and Responsibilities: As the Executive Assistant I supported six (6) divisions South Asia, Cyber, Africa, Russia/Europe/Eurasia (REE), Near East and East Asia which included the National Intelligence Manger (NIM along with their Deputy and staff. Completed travel documents i.e. itinerary, lodging, vehicle rental and vouchers using the GoTravel system from departure to the return. Maintained calendars for the senior leadership personnel I was supporting. Reserved conference rooms using the agency Service Order Request Database (SORD). Provided foreign visitor or guest from outside agencies information to security who were visiting the installation and needed to be cleared. Created CABLE request for travelers to gain entrance into other countries to perform work related duties. Gathered and accompanied visitors to and from the Visitor’s Center and main lobby for meetings or events taking place within the facility. Contacted the travel personnel to update any changes, cancellations of transportation that was placed in the system. Placed work order request for system access, graphics requests, and transportation for Senior Leadership to be taken to meetings outside the agency i.e. Pentagon, White House or on the Hill.
Executive Administrative Assistant
Mar 2017 to Jun 2018
Veterans 2 Business Partners, LLC (V2B)
Hour per week 40
Pentagon, OUSD/Policy – CN>/ISA-ME
Arlington, VA/Washington, DC
Duties and Responsibilities: Executed administrative and strategic mail from mailroom and front office, arranged vehicle transportation for Senior Executive Level, military and civilian personnel. Coordinated requisition and issuance of passport and visa for senior personnel, and processed DD Form 150 request for the removal of obsolete government furniture and equipment. Assisted the indoctrination and training of new government, military, contractor and summer interns, while managing and maintaining the calendars for Executives and conference rooms. Coordinated the submission of Congressional Reports; ensuring 100% confidentiality and the secure delivery by contracted carriers. Corresponded with Carlson Wagon/SATO Travel to assist with making changes to or setting travel arrangements that could not be accomplished using DTS; resulting in the successful completion of travel of all assigned personnel. Processed Official Representation Fund (ORF) request for travel of senior leadership personnel on Official Travel for the entire organization.
Personnel Support Specialist/Pay Administrator
Dec 2015 to Jun 2016
Pluribus International
Hour per week 40
Defense Intelligence Agency
2070 Chain Bridge Road
Vienna, VA 22182
Duties and Responsibilities: Created Personnel Action Request (PARS) and HR Operations Center (HROC) tickets for personnel or position action request. Managed the newcomer’s orientation briefing, presentation, and information for in-processing. Communicated verbally and in writing with all levels of personnel both government and contractors. Initiated and analyzed reports for training and provided trend analysis for senior staff and stake holders for decision making. Worked independently and collaboratively with team member to ensure compliance with federal regulations, DoD Instructions, Manuals and local policy and procedures. Supervised the entry of travel information/documents for reimbursement in DTS; assuring 100% compliance with applicable government regulations and Joint Travel Regulations (JTR).
EDUCATION
Master of Science Management, Leadership, Strayer University, Suitland, MD 6/2022
Bachelor of Arts, Human Resource Management, Strayer University, Suitland, MD 6/2010
AWARDS AND RECOGNITION
Civilian of the Quarter Award
2003
On The Spot Awards
2006/2008
Make a Difference Awards
2007/2008
COMPUTER SKILLS
Software: Microsoft Office
Microsoft Office Suite (MS Teams/365, Word, Excel, PowerPoint, Outlook), SharePoint, and MS Project
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