Customer Service Store Operations
Resume:
Gunjan Jassal
Surrey, BC Phone: +1-604-***-**** Email: **************@*****.***
Objective
A highly motivated and detail-oriented individual, currently pursuing an Associate of Arts degree, seeking a Store Assistant position to leverage strong customer service, multitasking, and organizational skills. Experienced in retail environments, capable of contributing to efficient store operations and customer satisfaction.
Education
Associate of Arts
University Canada West (UCW), Vancouver, BC – Expected Graduation: 2026
High School Diploma – Medical Stream [BND Secondary school], India – 2022
• Graduated with 92%
• Key Subjects: Biology, Chemistry, Physics, English
Work Experience
Sales Assistant
[Home center], India – June 2022 to August 2023
• Provided excellent customer service by assisting customers in selecting products and answering queries.
• Managed inventory, restocking shelves, and ensuring products were neatly arranged.
• Handled cash
• Assisted with setting up promotional displays, contributing to an attractive store layout.
• Maintained store cleanliness and order, ensuring a welcoming shopping environment for customers.
Customer Service Associate
[Shoppers Stop], India – January 2021 to May 2022
• Assisted customers with inquiries and issues, ensuring a positive shopping experience.
• Helped manage stock levels and supported inventory control through accurate tracking.
• Operated cash registers and processed customer transactions efficiently.
Collaborated with team members to ensure smooth daily store operations, especially during peak hours.
Skills
• Strong customer service and communication abilities
• Knowledge of inventory management and stock organization
• Excellent multitasking and organizational skills
• Team player with problem-solving abilities
• Basic computer skills (MS Word, Excel)
• Ability to thrive in fast-paced environments
Languages
• English (Fluent)
• Hindi (Fluent)
• Punjabi (Fluent)
Availbility : Tuesday-Sunday
Contact this candidate