Front end cashier and customer service

Sunil Kumar Chugh

Lake In The Hills, Illinois ***56 732-***-****

*************@*****.***

PROFESSIONAL

SUMMARY

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

• Cash Handling

• Working on Cash Register

• Customer Relation Management

• Potential to learn and implement

the strategies

• Positive attitude and belief in the

self & in system

• Responsibility and commitment

towards work

• Product, customer and market

knowledge

• Analytical and Communication

skills

• Problem-Solving

• Attention to Detail

• Team Leadership & Development

• Client Relationships

• Integrity and Honesty

• MS Office

• Analytical Thinking

• Strategic Planning

• Issue Resolution

• Client Engagement

• Work Planning and Prioritization

• Continuous Improvement

• Client rapport

• Project Management

• Project Implementation

• Quality Assurance

• Analysis & Evaluation

• Business Analysis

• Best Practices Implementation

• Organizational Development

• Processes and procedures

• Staff Management

• Forecasting and Reporting

• Business Planning

• Employee Management

• Goal Setting

• Project leadership

WORK

HISTORY

FRONTEND CASHIER 09/2024 ONWARDS

WALMART Carpentersville IL

SALES ASSOCIATE 06/2024 to 08/2024

HR Petro LLC New Jersey USA

CONSULTANT 06/2022 to 01/2024

Celsius Healthcare Pvt Ltd Delhi

• Training and Development of Field Force, Building franchisee network for this company

CFA OPERATIONS – DISTRIBUTION NET WORK 01/2022 to 01/2024 Cachet Pharmaceutical Private Limited (Division of Alkem Laboratories) Delhi

GENERAL MANAGER 01/2017 to 01/2021

Cachet Pharmaceutical Private Limited (Division of Alkem Laboratories) Mumbai

• Covered entire North India (including Jammu and Kashmir) and West India

• Managed a team of 250 Business Officers and 52 line Managers (including Zonal Sales Managers)

SALES MANAGER 01/2013 to 01/2017

Fresenius Kabi India Private Limited

• Covered entire North and East India and parts of South and West Zone

• Managed a team of 18 Managers with 3 third-line Managers and 80 Sales Executives

• Launched franchise operations in North India

ZONAL SALES MANAGER 01/2006 to 01/2012

Fresenius Kabi India Private Limited

• Covered entire North India

REGIONAL SALES MANAGER 01/2004 to 01/2007

Fresenius Kabi India Private Limited

• Covered entire North India (except Delhi and Haryana) REGIONAL SALES ASSOCIATE 01/2000 to 01/2004

Ranbaxy Laboratories Ghaziabad

• Based in Ghaziabad headquarters covering entire Uttar Pradesh DIVISIONAL SALES MANAGER 01/1992 to 01/1997

Alkem Laboratories Delhi

• Based in Delhi headquarters covering entire North India REGIONAL MANAGER 01/1987 to 01/1991

Ranbaxy Laboratories Ghaziabad

• Based in Ghaziabad headquarters covering entire Uttar Pradesh AREA SALES MANAGER 01/1984 to 01/1987

Ranbaxy Laboratories Ghaziabad

• Based in Ghaziabad headquarters covering entire Uttar Pradesh DISTRICT MANAGER 01/1979 to 01/1984

Chemo Pharma / Chemage Labs Ltd. Delhi

• Based in Delhi and transferred to Jaipur looking after entire Rajasthan EDUCATION

Advance Leadership course 01/2012

IIM Ahmedabad

Executive MBA 01/1984

Rajasthan University

B.Sc. 01/1976

Hindu College, University of Delhi

EXPOSURE

Major Govt/ Corporate accounts, True, True, Product training in Celsius Healthcare, Interviewing skills, How to call a customer, Team Building, Sales management effectiveness, Leadership skills, Motivation, Communication skills, Telephone etiquettes, E-mailing etiquettes, Effective Public Speaking CUSTOMER

SEGMENT

Anesthesiologist

• Intensivists

• General & Oncology Surgeon

• Vascular Surgeon

• Orthopedics

• Gynecologists

• Emergency Medicine

• Cardiologist

• Diabetologist

• Endocrinologist

• Nephrologists

• Pediatricians

• Purchase Heads

• Franchisee operators

• Key Account Managers

CROSS

FUNCTIONAL

COORDI-

NATION &

TRAINING

• Interviewing skills

• How to call a customer

• Team Building

• Sales management effectiveness

• Leadership skills

• Motivation

• Communication skills

• Telephone etiquettes

• E-mailing etiquettes

• Effective Public Speaking

MARKET

SEGMENTS

• Pharma

• OTC

• Grocery/ Merchandise

PERSONAL

INFORMATIO

N

Date of Birth: 01/03/57

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