Personal Injury Administrative Support
Resume:
Peggy Busceni Grady
Phoenix, AZ *****
Skills Years of Experience Last used
Legal Records /
Documentation
Administrative Support 15 Years 04/01/2024
Trust/ Will Drafts 5 Years 04/01/2024
Summary:
• A Bi-lingual Spanish, Librarian, Certified Paralegal/ Legal Secretary with a proven record of providing support to Business and Senior partners by drafting demands, pleadings, affidavits, and motions.
• Efficient multi-tasker and coordinator of work for various levels of management. Well- organized and adept at maintaining records of physical and electronic filing systems. Excellent communication skills.
Skills/Database Management:
• MS Office Suite (Excel, Access, PowerPoint, Word, Outlook)
• Google Scholar
• HeinOnline
• LII-Cornell University Law School
• https://www.ebsco.com/
• www.jurispro.com
• https://pubmed.ncbi.nlm.nih.gov/
• https://www.nlm.nih.gov/medline/medline_overview.html
• https://pacer.uscourts.gov/
• https://www.bestcase.com/
• https://www.nature.com/nataging
• AALNC-Expert Nurse Consultants Database
• National Law Review.com
• Clio
• TimeMatters
• MyCase
• Slack
• Westlaw
• Lexis
• Adobe Acrobat
• Proquest
• PsychInfo
• Journal of Information Ethics
PROFESSIONAL EXPERIENCE:
Leonard V. Sominsky, Esq. PC / Phoenix, AZ March. 2024 – Current Bankruptcy Paralegal
• Client intake and registration.
• Verify intake forms for accuracy
• Fact check all legal documents presented by clients
• Communicate with bankruptcy trustees for case status and continuances
• Draft wills, trusts, and powers of attorney
• Maintain calendar for meeting of creditors
• Correspond with trustees regarding most current information
• Update and maintain bankruptcy databases FastCase and MyCase
• Follow-up with clients for re-affirmations on mortgages and autos Ortega Law Group LLC Phoenix, AZ Oct 2023 – Dec 2023 Personal Injury Paralegal
Set up Personal Injury Department for law firm Review of intake forms for conflict
• Set up Personal Injury Department for law firm
• Speaking to Insurance Agents.
• Confirm insurance eligibility
• Complete necessary paperwork and process insurance claims efficiently and accurately
• Claiming the insurance of clients.
• Review of intake forms for conflict
• Retrieval and review of billing and/or medical records for parties
• Docket and/or calendars for attorneys
• Electronic filing for personal injury litigation
• Draft Demand Letters, Letters of Representation, HIPAA Authorizations, Fee Agreements MyCase Law Platform
• Retrieve Police Reports and Related Accident Documentation
• Maintain constant communication with clients for treatment status updates Loose Law Group Phoenix, AZ May 2023 - Sep 2023
Personal Injury Paralegal
• Review of intake forms for conflict
• Retrieval and review of billing and/or medical records for parties
• Docketing and calendars for attorneys
• Electronic filing for personal injury litigation
• Draft Demand Letters, Letters of Representation, HIPAA Authorizations, Fee Agreements
• Time Management Software
• Retrieve Police Reports and Related Accident Documentation
• Maintain constant communication with clients for treatment status updates, retrieval and review of billing and/or medical records for parties
• Docket and/or calendars for attorneys
• Electronic filing for personal injury litigation
• Draft Demand Letters, Letters of Representation, HIPAA Authorizations, Fee Agreements MyCase Law Platform
• Retrieve Police Reports and Related Accident Documentation
• Maintain constant communication with clients for treatment status updates L’Academie Baking and Cooking School/ Gilbert, AZ March 2023 - Current Vice-President of Research and Grant Development
• Lead the effort to develop short and long-term fundraising goals, strategies, and Key Performance Indicators (KPIs) to expand funding from existing donors and build a strong pipeline of new funders.
• In partnership with the Executive Director, the Board and key Board committees develop and manage the fundraising budget.
• Ensure best practice use of analytics, data and metrics to forecast and track progress and success of fundraising goals, strategies and tactics.
• Partner with other staff to ensure efficient flow of communication about key program goals and fundraising opportunities.
• Collaborate with Executive Director and Management Team to ensure an integrated and compelling approach to communications and marketing strategies to support fundraising outcomes, including events, annual reports, presentations, press releases, newsletters, etc.
• Work with Board Advancement Committee and Executive Director to create strategic events to enhance organization standing and brand with key stakeholders.
• Plan and execute with Board Advancement Committee online and in-person fundraising events throughout the year.
• Maximize the utility of Bloomerang, website, Mail Chimp, social media, research and analytics. Ensure fundraising activities are carried out in keeping with the Company’s values, mission, vision and plans.
• Ensure the right tools and systems are in place to support the fundraising work of the Executive Director and Board.
• Manage a team of volunteers that assist with events, gift processing and mailings.
• Commitment to providing excellent internal and external customer experiences.
• Experience planning and executing large events.
• Track record of successfully establishing working relationships with organization leadership, Board members, donors, prospects, and staff.
• Experience supervising staff and/or volunteers.
Law Offices of Barry Stewart Silver, PC Sep 2022 - Mar 2023 Paralegal - Part time
• Client intake and registration.
• Review of intake forms for accuracy and/or conflict.
• Retrieval of billing and/or medical records for parties.
• Assisting with Spanish-speaking clients and their families.
• Docketing and calendars for attorneys.
• Electronic filing for personal injury litigation. Advocate Condell Hospital Libertyville, IL May 2021 - Mar 2023 Patient Services Representative
• Appointment scheduling.
• Patient registration.
• Review of encounter forms for compliancy and accuracy.
• Billing cycle functions, medical records, filing duties and other prescribed projects. Unemployed due to Covid Jul 2020 - Apr 2021
Salvi & Maher, LLC, Waukegan, IL Apr 2020 - Jun 2020 Paralegal
Personal Injury, with areas of responsibility encompassing:
• Supporting senior partner by drafting demands, pleadings, affidavits, and motions.
• Legal research, medical bill retrieval, and document management in preparation for civil trials.
• Scheduling client, witness, and attorney interviews in preparation for depositions and trial
• Administrative support, including database and file management, answering phones and general office duties.
• Understand federal regulations and legislation, communicate complex issues in easy-to- understand written documents and orally.
• Working in MyCase software platform.
• Utilizing Google products and Microsoft Suite.
Heartland Law Firm, Des Plaines, IL Jan 2020 - Apr 2020 Paralegal
Elder Care Coordinator with areas of responsibility encompassing:
• Supporting senior partner by drafting wills, trusts, powers of attorney, and other estate planning documents.
• Drafting and preparing educational materials relating to elder law topics, including webinar slides, presentations, and scripts for educational recordings such as podcasts.
• Able to juggle priorities, understand state and federal regulations and legislation, communicate complex issues in easy-to-understand written documents and orally.
• Working with the rest of the compliance team to create deliverables and education for both colleagues and clients.
• Coordinating conferences and meetings between attorneys and current and prospective clients.
• Collaborating with local businesses to assist the elderly and their families’ needs in the community.
• Outreach liaison for the legal needs of current and future clients of the firm.
• Collaborating with other Elder Law firms nationwide to work for the best interest of current and incoming clients.
• Analyzing the best methodology to assist families and clients in their quest for most effective documents for end-of-life scenarios.
• Forecasting methods of education and preparation for families and interested parties to engage with end-of-life paperwork.
• Working in databases Mondays and Slack
Law Offices of David Mierswa & Associates, PC Skokie, IL Oct 2019 - Dec 2019 Paralegal Intern
With areas of responsibility encompassing:
• Supporting senior partner by ordering medical records and police reports for personal injury cases.
• Preparing and managing legal documents.
• Coordinating conferences and meetings between attorneys and current and prospective clients.
• Scheduling paper and electronic calendars for senior partner.
• Researching case law for prospective clients and their families.
• Collaborating with local businesses to assist the elderly and their families’ needs in the community.
• Outreach liaison for the legal needs of current and future clients of the firm. Follett Educational Services McHenry, IL Apr 2018 - Sep 2019 Customer Returns Satisfaction Clerk
With areas of responsibility encompassing:
• Verifying and inspecting all forms, reports and records relating to product returns.
• Analyzing, inspecting, and reconciling quantities returned with that of the return’s forms and documents.
• Coordinating returns clerk activities with rough handling of product returns and exchanges with warehouse management.
• Ensuring customer satisfaction through handling product returns and exchanges.
• Collecting and interpreting market data to help identify trends in user needs.
• Developing strong business cases for determination of investment criteria.
• Forecasting trends in supply and demand according to school year protocol and calendars.
• Working closely with mail and package delivery services including USPS. FEDEX, UPS.
• Working in SalesForce database per company requirements. Catholic Charities, Archdiocese of Chicago, Waukegan, Illinois and Round Lake, Illinois Oct 2016 – Feb 2018
Senior Services Team Lead
With areas of responsibility encompassing:
• Community Service Liaison for local senior residents living in assisted communities or by themselves
• Assisting Seniors and their families with follow-up, in-home, medical services
• Bi-lingual outreach to Spanish community for assistance with Medicare/Medicaid issues
• Placement of senior residents between hospital discharge and assignment to rehab facilities
• Coordinating Meals on Wheels program for Lake County, Illinois, Senior residents
• Intake Specialist for Seniors at risk or economically challenged
• Collaborating with local businesses to assist the elderly and their families’ needs in the community.
Law Offices of Thomas C. O’BRIEN, Antioch, IL Feb 2013 - Sep 2016
Paralegal/Legal Secretary
With areas of responsibility encompassing
• Supporting senior partner by ordering medical records, bankruptcy reports, for personal injury and other civil cases.
• Preparing and managing legal documents in bankruptcy filings and repossession cases.
• Respond to queries from consultants, clients, and legal professionals, with respect to case specifics to resolve/escalate any problems or issues.
• Coordinating conferences and meetings between attorney and current and prospective clients.
• Filing civil cases in proper jurisdictions in Illinois and Wisconsin.
• Researching case law for prospective clients and their families.
• Developing outreach opportunities for the legal needs of current and future clients of the firm.
• Working in Pacer database, TimeMatters, and Microsoft suite. William D. Block Memorial Law Library Waukegan, IL Mar 2008 - Feb 2013 Law Librarian/Curator
With areas of responsibility encompassing:
• Director of the Center for Self-Representation.
• Draft and prepare educational materials relating to Pro Se litigant topics, including webinar slides, presentations, and scripts for educational recordings such as podcasts.
• Preparing and managing legal documents for circuit court proceedings for Pro Se litigants.
• Coordinating services for Pro Se litigants to understand the process of the circuit court.
• Mentoring staff members on procedure and policy of the law library.
• Teaching library users, the resources associated with the circuit court and other libraries in the area.
• Developing outreach opportunities for the legal needs of current and future clients of the firm.
Thomas Jefferson Library Robert Morris University May 2006-March 2008
Academic Librarian/Curator
Multi Campus Practitioner, with areas of responsibility encompassing:
• Assist library visitors in conducting research and locating resources
• Organize all library resources so they are easy to locate
• Coordinate and create community programs that increase library awareness
• Evaluate library inventory needs and place orders
• Identify technology needs and make recommendations
• Oversee the work of other employees and provide feedback
• Read publication announcements to get new texts
Peggy’s Paralegal Services, LLC (Part time) May 2021 - Present Owner, Sole-Proprietor
• Draft pleadings, affidavits and motions.
• Research statutes and case law, investigate facts, evidence, witnesses and cases
• Record, manage, and update motion, trial, and client dockets.
• E-file motions and pleadings.
• Reconcile attorney expenses and trust accounts.
Education & Licenses:
Illinois State University Normal, IL
BA - Spanish Language and Literature
Lake Forest College Lake Forest, IL
MLS - Emphasis – Interdisciplinary Critical and Analytical Thinking. Dominican University River Forest, IL
MLIS - Library and Information Science - Emphasis – Library Leadership College of Lake County
Paralegal Certificate
Emphasis - Elder Law, Trusts and Estate Law, Medicare/Insurance Benefits Libertyville High School
High School Diploma
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