Christina T. Gray
Frostburg, MD 21532
Objective: To advance my career with a dynamic organization that will utilize and challenge my managerial, interpersonal, communication, and organizational skills.
Summary of Qualifications:
●Very outgoing and people-oriented person with a positive and confident can-do attitude!
●Excellent oral and written communication skills.
●Excellent at following-up, very detail oriented; extremely dependable and multi-task oriented.
●Systems that I am proficient in are Excel, Microsoft Word, Microsoft Teams, Outlook and PowerPoint
Experience:
Morning Cook at Fratelis. CURRENT
Responsible for all sauces,soups,pastas, dressings,and entrées in the basic menu.
Handled all incoming calls for reservations and set the sitting chart for front of the house.
Wash/Dry and Fold all table cloths for front of the house and all rags for the bar and back of the house.
Continuum Global August 2021-October 2023
Massachusetts Housing COVID Relief
Quality Control/ Quality Analyst
Review applications for eligibility for the MassHousing Covid relief fund.
Organize meeting between our company and the project manager
Assist in the training of New Hires and gaining access to systems, working closely with our IT and the project IT departments
Save-a-Lot Grocery Stores June 2020 – January 2021
Cashier/Stocker
●Certified in operational food service equipment safety instruction and sanitation.
●Duties included but not limited to:
Trained new employees in procedures and customer service.
Stocked shelves and off-loaded trucks
Ran cash register and checked out customers
Continuum Global September 2014 – March 2020
Aetna Medicare Project
CSR/Trainer/Floor Support/Closing Supervisor
●Certified New Hire Trainer
●Handled incoming calls, took complaint calls.
●Interact with a variety of clients and staff levels.
●Manage employee schedules during training
●Wrote and created some Training Material
Panera Bread
Catering Manager
Jul 2010 – Apr 2013
●Trains new employees in corporate procedures.
●Works on control inventory amounts and control inventory PAR levels.
●Audits cash drawers.
●Prepares food orders, assisted with Via Panera and Pan Ups.
●Passed the e-learning course as well as completed Dough 101 and 102.
●Multi-Unit management