VP of Maintenance, Safety, Fleet Operations, Leadership Versitility

MICHELLE RENEE PANICO

Lombard, IL ***** 708-***-****

*********************@*****.*** linkedin.com/in/michelle-renee-panico/

HIGHLIGHTS

Strategically analyze fleet costs, providing optimal solution to lowering total cost of ownership

Accomplished and reputable in solution-based client experience, driving strategy and business operations to new level, translating business directives into implementable solutions with inclusive comprehension of ‘impact’ to operations modifications, maximizing performance.

Expert in safety measures and fleet management

Adept in accident advisement and repairs and managing liabilities

Create and execute all fleet and facilities safety programmes resulting to 20% incident reduction year over year

PROFESSIONAL EXPERIENCE

Bright Logistics, Chicago, IL

VP of Fleet and Safety 2024

• Directly supervised five locations with a total fleet size of 300 trucks, 1000 trailers, directly managed 300 employees and overseen a ~20M asset and maintenance spend

• Created and executed, MSA’a, SOPs in partnership with business unit owners for all safety, OSHA, DOT and hazmat programs to improve quality, reduce costs, minimize risk

• Collaboration with stakeholders created life cycle analysis and OEM asset suppliers to establish new asset specifications to ensure safety compliance and lowest cost pricing to lower our total cost of ownership.

• Negotiate contracts with suppliers on establishing set pricing for MRO services negotiated savings for 2024 ~1M.

•Created and monitored fleet budgeting and forecasting additionally created safety KPI’s ensuring safety compliance.

• Oversee personal including coaching, training, evaluating completed performance and conducting disciplinary action as needed.

• Analyzing business processes, identifying requirements, and designing solutions to support Procurement Strategy, Operations, and Initiatives.

•Developed and implemented safety programs within the operations teams to drive down incidents by 10% month over month

Richards Building Supply, Homer Glen, IL

Commercial MRO and Safety Fleet Director 2023-2024

Directly supervised 65 locations with a total fleet size of 750 trucks, 1000 material handling equipment, directly managed 150 employees and overseen a ~50M asset and maintenance spend

Created and executed, MSA’a, SOPs in partnership with business unit owners for all safety, OSHA, DOT and hazmat programs to improve quality, reduce costs, minimize risk

Collaboration with stakeholders created life cycle analysis and OEM asset suppliers to establish new asset specifications to ensure safety compliance and lowest cost pricing to lower our total cost of ownership.

Negotiate contracts with suppliers on establishing set pricing for MRO services negotiated savings for 2023 ~1.4M.

Created and monitored fleet budgeting and forecasting additionally created safety KPI’s ensuring safety compliance.

Oversee personal including coaching, training, evaluating completed performance and conducting disciplinary action as needed.

Analyzing business processes, identifying requirements, and designing solutions to support Procurement Strategy, Operations, and Initiatives.

Implemented telematics device on all assets to reduce incidents on all equipment, 25% in claims year over year.

Fortune Fish &Gourmet Bensenville IL 2021-2023

Fleet Operations Manager

Strategic development of fleet safety polices and procedures including pre trip inspections, DOT, and OSHA.

Monitor and created MRO savings strategy to reduce the total cost of ownership

Hosted weekly coaching sessions, training on new processes and safety programs.

Analyze, maintain, and control data metrics to determine areas of improvement to reduce total cost of ownership related to assets, parts and services purchasing activities.

Establish KPI’s, actively monitor progress, and report achievements and results to key stakeholders

Build and maintain supplier relationships including contracting, negotiations, relationship building, risk management and supplier performance including new asset purchases

Influence relevant businesses functions throughout the company to achieve the highest level of contribution to profit, growth, and competitive advantage utilizing best in class procurement principals

Continental Carbonic Products, Inc. - Glendale Heights, IL

Operations Manager 2020-2021

Managed preventive maintenance program, pre trips, safety inspections and DOT inspections

Managed full cycle accounts payables/account receivables and payroll functions for the regional divisions

Provide solutions to reduce liabilities within fleet organizations to help promote safer driving habits that include reducing the risk of texting and driving

Provide solutions and recommendations for telematics suppliers by analyzing customer data to senior management

Reviewed and executed clients’ sales agreements for prospective clients

Performed safety audits for compliance and accuracy

MERCHANTS FLEET Rosemont, IL

Assistant Director of Fleet Maintenance 2019-2020

Lead 25 Contact Center Specialists and Program Managers in the fleet services department within the 4th largest provider of customized total fleet management and leasing solutions

Oversee strategy and operations of Maintenance, Safety, DOT, Roadside, and Telematics/Connected Services

Identified opportunities to sell additional products and services to existing customers, enhancing revenue.

Developed and implemented marketing strategies, growing market share and total revenue.

Created and deployed training, communications, and other tools, confirming integrity of program w upheld across client network.

Performed non-technical project completion, using internal customer perspective from initiation through delivery.

Spearheaded cross-functional teams and tracked project progress, delivering on-time, in-budget.

Researched and created total cost of ownership for vehicle maintenance strategy.

Wheels, Des Plaines, IL 2017-2019

Truck Engineering Director

Managed day to day operations of truck engineers and quality control, analyzed and reviewed truck upfitting specifications for accuracy

Cross function collaboration with sales and account executive team to provide optimal solutions for all current and potential clients

Identified opportunities to sell additional products and services to existing customers, enhancing revenue.

Strategic collaboration with OEM manufacturers and truck upfitters to identify current market challenges and create solutions.

Created and implemented truck engineering software for CAD designs to provide solutions to current and future clients.

Sourced new products for enhancement the current design with the intention of providing opportunities for clients.

Creating standard operating procedures, creating KPI’s for suppliers and stakeholders

Hosted sourcing events/RFx’s with suppliers to ensure lowered costs for clients.

Wheels, Des Plaines, IL 2003-2017

VOA Response Center Manager

• Created and maintained standard operation procedures for new truck asset and equipment and strategic alignment with suppliers to execute the final product delivery to clients

•Strategic alignment with stakeholders to create a database housing templates for new asset orders, suppliers, rebates and contracts

• Implemented a mitigation strategy to identify supplier delays also offering proactive solutions to expediate the delivery of assets to our clients

• Hosted weekly meetings with OEM manufacturers, truck upfitters, and parts suppliers to identify current market challenges and create solutions.

• Created KPI’s for VOA call center, tracked ordering discrepancies and reduction of errors by 20% year over year

• Sourced new products for enhancement the current design with the intention of providing opportunities for clients.

EDUCATION

West Leyden High School Northlake IL 1994

World Class ASE Certifications

Master Certified Truck Marketing Institute Certification

I-Car Platinum

CERTIFICATIONS, PROFESSIONAL AFFILIATIONS & SKILLS

Lean Training

Six Sigma Green Belt certified

Microsoft Word, Excel, PowerPoint, Outlook, and Access

Scrum

Adobe Acrobat Pro

Microsoft SQL Services

SQL

XML

JavaScript

Agility

Salesforce

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