Office Manager Front
Resume:
BESSIE HERMAN
FRONT OFFICE MANAGER
PROFILE
Office Manager with 6 years of
experience providing
administrative support to over 40
staff members and interfacing
with facility management and
Hospitality. I possess strong multi-
tasking skills, with ability to
simultaneously manage several
projects and schedules. Excellent
public-facing point person for
clients, loyal customers, vendors
and equipment and service
providers. Tech savvy and
efficiency focused.
CONTACT
******.******@*****.***
14604 Birchdale Ave
Woodbridge, VA 22193
ACTIVITIES AND INTERESTS
Theater • Art • Hiking • Fishing•
Travel
EXPERIENCE
FRONT OFFICE MANAGER/BAYWOOD HOTELS,
ALEXANDRIA, VIRGINIA
AUGUST 2016-APRIL 2021/ NOVEMBER 2023- PRESENT
Manages schedules, organizes office functions, and oversees daily operations of hotel with 25 employees. Hires, trains, and on-boards employees. Worked closely with department managers to situate new employees in their work environment as efficiently and stress-free as possible. My systems have expedited staff assimilation by 20% and reduced hotel expenses by 15%. Renegotiate vendor contracts, implement office supplies inventory control, and standardize office ordering procedures. Implement proper procedures to smoothen our daily operations and enhance our guest experience. OPERATIONS MANAGER, MARRIOTT INTERNATIONAL,
INC, ARLINGTON, VIRGINIA
AUGUST 2018-AUGUST 2021
For a staff of 43, prepared daily, weekly, and monthly reports, and maintained projected goals. Performed basic accounting functions including AR/ AP, concur expense reports, payroll, scheduling, hires, trains, and on boards employees. Audited vendor billing, corrected errors, and cured inefficiencies to yield an office savings of 2% in the first six months. Developed front desk operational guidelines for associates increasing efficiency by about 25%.
EDUCATION
STUDY OF SCIENCE IN BUSINESS MANAGEMENT
NOVA Community College, ALEXANDRIA VA
JUNE 2019- MARCH 2021 (some college)
DEAN’S LIST/2020
HIGH SCHOOL DIPLOMA
TC WILLIAMS HS, ALEXANDRIA VA
JUNE 2011
KEY SKILLS AND CHARACTERISTICS
• Strong interpersonal & communication skills •MS Office Suite
• WPM: 90 •Ability to work collaboratively as part of a team
• Problem Solving •Leadership •Meticulous attention to detail
• Excellent Organizational skills •Poised under pressure
Contact this candidate