Customer Service Representative
Resume:
Initial Scott
Summerville, SC *****
***********@*****.***
● Eight years of experience providing customer support busy environments for public
● An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
● Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Authorized to work in the US for any employer
Work Experience
Set-Up Technician
Cummins - Ladson, SC
August 2020 to Present
Assembly Line Technician
Mahle Behr - North Charleston, SC
December 2018 to August 2020
Customer Service Representative
Dial America
January 2017 to December 2018
Customer Service Representative
Merchant Cooperative
January 2018 to May 2018
Private Duty
Private Duty
January 2016 to December 2017
● Domiciliary Care
Customer Service Representative
Circle k
January 2014 to December 2016
Volunteer
Goose Creek Primary
January 2012 to December 2014
Customer Service Representative
Cone's Pharmacy
January 2009 to December 2012
Cashier
Morrison's - Burgerhut
January 2008 to December 2009
Education
Associate's degree in Criminal Justice
Miller-Motte College - North Charleston, SC
June 2015 to September 2017
High School Diploma
Baptist Hill High School Young's Island S.C
Skills
• Communication Verbal/Written
• Excellent written and verbal communication skills
• Confident, articulate, and professional speaking abilities (and experience)
• Empathic listener and persuasive speaker
• Writing creative or factual
• Speaking in public, to groups, or via electronic media
• Excellent presentation and negotiation Problem Solving Skills
• Combine patience, determination, and persistence to troubleshoot client issues
• Dynamic, results-oriented problem solver
• Easily understand and solve technical problems
• Skilled at evaluating options and generating solutions
• Strong problem-solving and analytical skills
• Troubleshooting equipment or situations Teamwork/Team Player skills
• Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
• Thrive in a team environment and work well with others
• Enjoy working as a team member as well as independently
• Team leader and team player
• Handling complaints from parents
• clients
• customers
• or citizens
Certifications and Licenses
First Aid Certification
Certified Medication Technician
CPR Certification
Contact this candidate