RONALD
JONES
R
J Little Rock, AR *****,
***********@*****.***
PROFESSIONAL SUMMARY
Detail-oriented [Job Title] with progressive leadership background and advanced training and team-building abilities. Works easily with employees to meet and exceed targets for quality, service and speed. Quick-thinking problem-solver with exceptional communication and conflict-resolution skills. SKILLS
• Staff Development • Quality Assurance • Inventory Control
• Equipment Troubleshooting • Supply Ordering
EXPERIENCE
Shift Manager June 2023 - Current
Rallys Little Rock, Arkansas
Met shift needs by organizing effective schedules and delegating assignments based on employee knowledge and strengths.
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• Stayed ready for expected demands by keeping inventory within optimal levels and organized for easy use.
• Maintained high performance levels by successfully training, monitoring, and motivating shift employees. Sales Associate April 2011 - July 2023
Walmart Little Rock, Arkansas
• Helped customers navigate store, complete sales, and process returns.
• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
• Created memorable customer experiences by offering personalized sales support. Cashier Team Lead April 2007 - April 2020
McDonalds Little Rock, Arkansas
• Operated POS systems to process payments, verify pricing and monitor stock levels. Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts.
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EDUCATION
Business Administration December 2005
Arkansas State University, Jonesboro, Arkansas
Marketing December 2007
American Intercontinental University, Alanta, Ga LANGUAGE
Conversational
ENGLISH