MICHELLE GUZMAN
MG
***********@*****.*** 415-***-**** Merri ield, MN 56465
Summary
Results-oriented and adaptable Property Management Professional with over 15 years of experience in overseeing daily opera ons, fostering tenant rela ons, and ensuring compliance with housing regula ons. Skilled in nego a ng vendor contracts, preparing financial reports, and conduc ng tenant screenings to maintain high occupancy rates and reduce turnover. Experienced in addressing tenant concerns, coordina ng maintenance, naviga ng legal issues, and assis ng individuals in securing stable, affordable housing. Skills
• Property Management
• Project & Program Management
• Budge ng & Accoun ng
– Accounts Payable & Receivable
• Vendor & Office Management
• Property Leasing & Regulatory Compliance
– Fair Housing, LIHTC, Sec on 8
• Leadership & Team Management
• Nego a on & Conflict Management
• Communica on & Customer Service
• Marke ng & Market Analysis
• Maintenance Coordina on
• Computer Proficiency
– Microso Office Suite
– OneSite
• OSHA Compliance
Experience
On-Site Property Manager – Woodsong Village Apartments, Fairfield, CA – June 2009 – August 2024
• Managed daily opera ons, including maintenance,
leasing, and tenant rela ons.
• Maintained high occupancy rates through effec ve marke ng and adver sing.
• Conducted thorough tenant screenings to minimize turnover.
• Nego ated vendor contracts to implement cost-saving measures.
• Fostered posi ve tenant rela onships, promptly
addressing concerns.
• Performed regular property inspec ons and coordinated
mely repairs.
• Established and enforced property rules to ensure resident safety and harmony.
• Prepared monthly financial reports on income, expenses, and vacancies.
• Collaborated with legal counsel on leases, evic ons, and renewals.
• Communicated property updates and policy changes to tenants.
• Organized community events to enhance tenant
engagement.
• Managed move-in/move-out processes, including
inspec ons and documenta on.
Education and Training
August 1991 to August 1992
City College of San Francisco - San Francisco, CA
General Studies