Jay Rossi
**********@*****.***
Summary
Resourceful Department Manager skilled at monitoring organizational costs and increasing revenue; Guides staff management and development; Employs excellent communication skills and displays commitment to top-quality customer service; Builds and motivates top-performing teams in the retail and pharmaceutical fields
Education
Middlesex County College
Pre Med Program for Chiropractic Medicine
Edison, New Jersey
Transferred May 2014
Employment History;
Jersey Shore Pharmacy
Compounding Room Manager
Barnegat NJ
October 2022 – Current
• Compounding of Capsules, creams, ointments in 795/800 rooms.
• Daily/weekly cleaning of rooms as per policy.
• Maintaining daily inventory as needed.
• Assisting with customers in retail setting.
Astera Cancer Care
IV Chemotherapy Supervisor
East Brunswick NJ
November 2021 – October - 2022
. • Compounding daily Chemotherapy IV therapies daily for patients using aseptic technique
• Daily check of inventory and records kept of medications used daily
• Working side by side with nursing staff and keeping IV infusions as scheduled
. • Ordering medications as needed per patient and general medications in stock
ImprimisRx
Production Supervisor
Ledgewood NJ
September 2020 – November 2021
Manage daily production operations following SOP, GMP and FDA regulations in ISO 5, ISO 7 Areas
Oversee live compounding and filling process to ensure team is following batch record and SOP process
Supervise fillers on closing out batch records so that quality assurance department can review and approve
Create weekly production batch schedule
Breakdown weekly production batch schedule into daily flowchart for production teams
Conduct daily meetings with production teams to review daily goals
Attend weekly management meetings to analyze and evaluate that production is maintained in a cost-effective manner
Attend quarterly town hall meetings to discuss and confirm that all department processes are being upheld
Rossi Courier Service LLC
Owner/operator
June 2012 – August 2020
• Routing and delivering medications to senior and specialty adult facilities throughout the tri-state area
Chiropractic LifeCenter
Public Relations/Marketing Director
Franklin Township, New Jersey
September 2005 – Present
Research, schedule and coordinate participation on upcoming local and community events to promote local chiropractic client base
Delegates tasks and empowers team to take responsibility for roles and goals through accountability and regular feedback
Motivates and coaches employees in the development of customer service skills and techniques to build and maintain positive customer experiences and relationships
Forecasts sales goals and organizes employee work schedules to guarantee sufficient staffing levels
Addresses and resolves any employee or team issue in a manner that emphasizes the mission, guiding principles, and values of the organization
SpecialtyRx Pharmacy
IV Department Manager
Roselle, New Jersey
March 2009 – April 2012
Delivered the highest level of customer service with a professional and positive attitude
Responsible for hiring, training, and managing IV department staff employees
Managed inventory, supply orders, and other logistical responsibilities to ensure budget goals were attained
Refined efficient operation of establishment, ensured compliance with safety regulations, and effectively addressed customer needs to ensure satisfaction and inspire customer loyalty
Successfully restructured the IV department to a team staff of 20 employees that grew into a self sufficient branch of the pharmacy
Rxperts Pharmacy
IV Room Director
Springfield, New Jersey
September 2007 – January 2009
Managed all day to day IV room functions
Monitor all employees daily work flow and responsibilities
Delegate daily IV tasks to team
Mentor and motivate team to continue to service the patients to the best of their ability
Responsible for budget development and monthly reports for department
Planned weekly team meetings to listen to and discuss staff ideas and concerns, educate staff about changes and build morale
Performed assessments to meet compliance regulations by analyzing reports and communicating with department team
Maximized department efficiency by streamlining documentation procedures to ensure compliance of state and government protocol
References : Available upon request