Work History
KARLENE
DELISSER
Personal Info
Address
Matawan, NJ, 07747
Phone
**********@*****.***
Skills
Guest services expertise
Spa/ retail sales
Product sales and
makeup applications
Waxing and laser hair
removal
Skin rejuvenation,
Ultheraphy treatment, IPL
laser treatments
HydraFacials
Sampling
Upselling
Brand awareness
Shipment preparation
Consistent brand
messaging
Consultation and advisory
Product verification
Inventory auditing
Client needs assessment
Outpatient care
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, makeup applications, waxing, peels, acne treatments and microdermabrasion. Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up.
Medical Esthetician
Jimmy Sung MD Plastic Surgery, New York, NY
Advised clients on proper home-care regimens.
Performed special anti-oxidant, acne and
microdermabrasion facial services.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Informed guests of appropriate products available
to increase retail sales.
Executed laser hair removal, Laser resurfex, IPL, Pico, Ultheraphy and high frequency micro
needling/tripolar skin tightening procedures.
Performed consultations for patients before
scheduling treatments
Discussed procedures and treatment options with
clients.
Handled busy schedules and stayed on top of key
deadlines.
2018-05 -
Current
Beauty Manager
Neiman Marcus Group Ltd LLC, Short Hills, NJ
Kept detailed records of customer information and
services provided to increase return customers by
50%
Kept work areas, tools and equipment clean and
properly sanitized to minimize risk and cross-
contamination.
Built strong and lasting rapport with clients through cequested services an
Supported reception efficiency by taking phone
calls, inputting appointments and collecting
2014-10 -
2018-04
payments.
Created memorable customer experiences by
including special services such as head and neck
massages during appointments.
Processed payments by entering sales in register.
Answered over 20 phone calls daily to assess
customer needs, schedule appointments and give
advice about beauty products and new trends.
Recorded notes for future reference, including
customer preferences and services delivered.
Suggested skincare treatments and makeup to suit
customers' appearance and desired look.
Created event ideas for Guerlain products line to
increase sales by 20%.
Grew sales 50% in 7 months with great work ethic,
individualized beauty care plans and positive
attitude.
Offered highly skilled and diverse beauty services, including makeovers, facials services and extensions. Consistently received positive performance reviews from guests.
Beauty Advisor
Bloomingdales, Short Hills, NJ
Analyzed customer skin to assess unique conditions and skin type.
Created memorable customer experiences by
including special services such as head and neck
massages during appointments.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup
strategies.
Recommended appropriate products to meet
customers' individual needs.
Kept work areas, tools and equipment clean and
properly sanitized to minimize risk and cross-
contamination.
Met or exceeded sales goals on regular basis.
Upsold additional products and services to increase sales numbers.
Arranged merchandise to present visually appealing displays that drive sales.
2006-11 -
2013-05
Education
Processed payments by entering sales in register.
Completed purchases and processed payments.
Medical Esthetician
Light Touch Medical, New York, NY
Carried out administrative tasks, including product inventory checks, charting and consultations.
Discussed procedures and treatment options with
clients.
Informed guests of appropriate products available
to increase retail sales.
Developed individualized, therapeutic skin care
programs.
Assisted manager with daily spa operations,
including opening and closing procedures.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Devoted special emphasis to punctuality and
worked to maintain outstanding attendance record,
consistently arriving to work ready to start
immediately.
Executed laser hair removal and Laser skin
treatments and other procedures.
2004-05 -
2006-10
Bachelor of Arts: Visual Arts
Brooklyn College Academy, Brooklyn, NY
Master Aesthetician
Christine Valmy International School For Esthetics, Skin Care & Makeup, New York, NY