MISTY JOINER
E : **********@***.***
P : 850-***-****
A : Pensacola, Florida
PROFESSIONAL SUMMARY
Goal-oriented Administrative Coordinator experienced in Data Entry, Departmental Billing and Invoice processing. Self-motivated work ethic and the ability to balance high-volume inquiries within a fast-paced office environment. Reliable and hardworking with excellent communication skills.
WORK HISTORY
MMTC of Florida - Assistant/Receptionist
Pensacola, FL • 07/2021-2023
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Entered procedure codes and diagnosis codes into medical billing software.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Island Doctors of West Pensacola Florida Pensacola, FL • 07/2021-2023 -09/17/2024
Department billing/invoicing daily loga
Kept track of technicians truck inventory during invoicing so parts could be deducted and charged out accordingly
Helped Walk-In customers by creating new work orders and processing payment transactions once completed.
Created Service Jobs for General Products Technicians as customers called in requesting Service/Annual Inspections throughout each month. Coordinated schedule dates/time between customers and technicians.
Received all blank work orders sent from 3rd Party National Accounts and created jobs for technicians. Uploaded documents directly to each of their payment portals for processing.
Received all incoming calls/emails regarding General Products Department and handled accordingly
Created new Customer location accounts
Sent purchase order requests as needed
SKILLS
Microsoft Word, Office, Excel and Outlook
Types 50-60 wpm
Data Entry and 10-Key
Accounts Payable and Accounts Receivable
Medical Billing
Payment Processing
Bookkeeping
Appointment Coordination
EDUCATION
Virginia College
Montgomery, AL • 02/2013
Diploma : Cosmetology
J.M. Tate High School
Cantonment, FL • 05/2003
High School Diploma
Continuing education - Studied 3 years of Business Systems and Technologies
CERTIFICATIONS
OSHA certification: HACCP Certification
Service Trade: Office Certification