Assistant Manager Customer Service
Resume:
Jessica Woods
Riceville, TN *****
*************@*****.***
• I can move product with a forklift extremely well, Looking forward to take on new challenge, Valuable and hardworking, technical and mechanical expertise as well as advanced repair and maintenance skills, Active leader with excellent communication skills, Exceptional and juggling multiple goals in order to maximize efficiency and influence positive outcome, Follows safety procedures and protocols, Competent setting machinery monitoring operation and adjusting controls, All around great employee for the job. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNC Saw Operator
Southern hydraulic cylinder-Athens, TN
September 2019 to April 2022
• check parts make sure they were right accurate, flip parts in lathe and mill machine, examine those parts and send them to assembly, count parts, operated forklift, clean parts with hand grinder also table grinder, read measuring tape and calipers.
Assistant Manager
Murphy USA-Athens, TN
February 2017 to August 2019
• Served as Assistant Manager for years, Opened and closed store, Counted cash drawers and coordinated change orders for employees, Coordinated schedules and assigned employees' shifts, Managed store inventory, Trained new employees on company processes and procedures, Oversaw day to day store operations, Answered questions from customer over the phone, email, and in person, good team leader, Met 100 % of sales targets, Ensured individual financial reports aligned with store operations Crew Leader
Wendy's-Athens, TN
January 2007 to October 2009
• Managed a group of team members, Oversaw day to day restaurant operations, Opened and closed restaurant, Provided excellent customer service to all customer in a timely manner, Coordinated, arranged and led sales calls, Trained new employees on restaurant processes and procedures, Coordinated schedules and assigned team member shifts, Enforced company policies and procedures Education
High school diploma
Skills
• Forklift
• Warehouse Experience
• Packaging
• Cleaning Experience
• Manufacturing
• Assembly
• Mechanical Knowledge
• Machining
• CNC Lathe
• Calipers
• Quality Inspection
• Financial Report Writing
• Quality Assurance
• CNC Milling Machine
• Quality Control
• Maintenance
• Microsoft Word
• Calibration
• Materials handling
• RF scanner
• Order picker
Links
http://www.onslowcountync.gov/register
Assessments
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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