Customer Service Forklift Operator
Resume:
Elijah Bodwin
Garland, Tx **040
*********@*******.***
SKILLS
Experienced professional in kitchen operations, warehousing, and customer service. Skilled in food safety, efficiency, inventory management, and collaboration. Committed to contributing to team success. Experience extends through gigs/side jobs, mostly kitchen and warehouse. FORKLIFT CERTIFIED/ FOODHANDLERS/ TABC CERTIFIED
EXPERIENCE
KD/One, Garland, Tx - Machine Operator and Forklift Operator 6/2023 - 10/2024
Operated and monitored machinery to ensure smooth production flow. Performed routine maintenance and troubleshooting to minimize downtime. Inspected finished products for quality and adherence to specifications. Adjusted machine settings to optimize performance and output. Adhered to safety protocols and maintained a clean, organized workspace.
State Farm, Richardson - Customer Service Representative 10/2022 - 5/2023
Assisted customers with policy inquiries, claims, and billing issues. Processed policy updates, payments, and claims accurately. Educated customers on insurance options and benefits. Resolved escalated concerns and ensured timely follow-up.Collaborated with team to maintain high customer satisfaction.
Bazille at Northpark, Dallas - Lead Cook/Prep Cook 09/2022 - 12/2022
Prepared ingredients, managed station setup, and ensured readiness for service. Cooked and plated dishes according to restaurant standards and recipes. Maintained cleanliness and adhered to health and safety protocols. Restocked supplies and managed inventory for optimal kitchen efficiency. Collaborated with kitchen staff to ensure timely, quality dish execution.
Amazon - Warehouse Worker
10/2021 - 08/2022
Efficiently picked, packed, and processed customer orders for shipment. Operated warehouse equipment such as pallet jacks and forklifts to move products. Monitored inventory levels and performed stock replenishments as needed. Maintained a clean, organized workspace and adhered to safety guidelines. Collaborated with team members to meet daily fulfillment and productivity goals. Buffalo Wild Wings - Line Cook/Server/Host/Shift Leader 08/2019 - 10/2021
Gained comprehensive experience by working in multiple roles including server, host, line cook and shift leader. Delivered exceptional customer service by taking orders, resolving concerns, and ensuring a positive dining experience. Handled food preparation, cooking, and plating according to restaurant standards. Operated the bar, mixing drinks and managing orders during high-traffic periods. Managed shift operations, trained new staff, and coordinated team efforts to ensure smooth service and high guest satisfaction.
EDUCATION
Naaman Forest High School, Garland - Diploma
August 2017 - June 2021
FORKLIFT OPERATOR CERTIFICATION FROM THE NATIONAL FORKLIFT FOUNDATION DOCUMENT/ PROOF OF CERTIFICATION WILL BE PROVIDED
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