Business Development Talent Acquisition

Tonya Dove

Business Development & People Operations

*****.*****.****@*****.*** 260-***-**** https://www.linkedin.com/in/tonyadove/ Myers-Briggs: ENFJ Predictive Index: Maverick

Letters of Recommendations - Direct Supervisors

Strategic and results-driven leader with mastery in human resources, talent acquisition, operations, event planning, culture initiatives, marketing, and business development with hands-on experience building teams, campaigns, and businesses from the ground up. Creative, fun, motivated, resourceful, and well-rounded professional with a sincere passion for connecting the right people and resources to grow individuals and companies with scalable results. Trusted and dynamic part of the leadership team through a proven track record of building strong partnerships and finding win-win solutions, quickly converting business objectives into actions to fulfill your mission. I am ready and available to travel, as needed. PROFESSIONAL SKILLS

● Department

Leadership

● Compensation

Analysis

● Organizational Design

● Business Acument

● Corporate Events

● Retreat Planning

● Talent Acquisition

● Succession Planning

● Project Management

● Performance

Management

● Scaling & Growth

● Social Media

Marketing

● Diversity Management

● Conflict Resolution

● Technology & HRISs

● Data Analytics

● Strategic Planning

● OKRs/ KPIs

● Operations

● Program Management

● Employee Relations

● Sense of Urgency

● Change Management

● Policies & Procedures

● Direct Communication

● Networking

● Management Trainer

● Payroll

● Total Rewards

● Employee

Development

● Culture &

Engagement

● Career Coaching

● Compliance & Taxes

CAREER ACCOMPLISHMENTS & PROFESSIONAL SUMMARY

● Leadership— successfully built/led teams, departments, projects, events, and programs for fast-paced scaling companies, while learning new industries for the past 15 years.

● Scaling & Growth start-ups and companies experiencing directional change/hyper-growth. Vendor management, industry trends, presentations, contract negotiations, event planning, projection, budgeting, funding, goal alignment, outreach, community engagement, change management, strategic partnerships

● Sales & Talent Acquisition—high volume technical, corporate, and agency and in-house recruiting, growth and attraction strategies, workforce planning, compensation, developing best practices, succession planning, executive/hiring team partner/trainer, talent advisor, organizational design

● Human Resources—training, onboarding, benefits, payroll, compliance, DE&I, performance management, wellness initiatives, employee relations, rewards programs, retention

● Events—Created, organized, and ran a wide variety of corporate and non-profit events for over 15 years from small upscale fundraisers to 800-person, multi-state corporate events.

● Analytics—KPI/OKR creation and reporting, CRM management., people analytics, market analysis, sales analytics, and cost analysis

● Marketing—social media, content, branding, drip campaigns, CRM super-admin, sales trainer, personas, SEO. I have a large, diverse network.

● Business Dev & Operations—developed 7 new departments from the ground up, started 4 small businesses, created department process playbooks, technology advisor

● Hired, cross-trained, and led a tech TA team responsible for hiring 60+ tech professionals for a start-up HealthTech SaaS company in under 6 months, including most of the leadership team

● Established a hiring cost analysis and strategically decreased spending by over $800k from one quarter to another

● Overhauled department by converting an underutilized CRM (HubSpot) into a functional ATS through research, analysis, defining pipelines, deal stages, and an automated intake process to track candidate information, support matching efforts, reporting, and outreach initiatives within my first 6 weeks

● Boosted new job opportunities nationally in 2021 by 25%

● Spearheaded, engineered, then expanded, a new tech division at a financial recruiting agency on the Forbes List of Best Professional Recruiting Firms list

● Exceeded the sales marker to be inducted into the President’s Club in my first year and ranked 4th in the company within my first 6 months

● Our top candidates vs competitors filled 87% conversion rate of job requisitions that my team initiated

● Led and organized the company’s first employee appreciation event—a weekend trip including an amusement park, food service, MLB game, and hotels for 800 people traveling from many states

● Piloted and ran the company’s first online marketing channels—initially for division and then for all divisions, increasing market reach and revenue

● Built an HR and TA department from the ground up at a nationally recognized finance company with three-year revenue growth of 114% and a 98% customer satisfaction rating—recruited, onboarded, and trained 200 tech, sales, and operations employees in my first year, including staffing 14 new locations TOOLS & TECHNOLOGY:

● ATS/HRIS: Greenhouse, Paylocity, Workday, PCRecruiter, ADP, Manatal, Lever, built and used custom-built ATSs. As a super admin for several platforms, I can learn and improve on new systems quickly

● CRM: Salesforce, Monday, HubSpot

● Recruiting: LinkedIn Recruiter, SalesNav, Gem, HireEz, Built-in, job boards

● Project Management: Asana, proprietary, Jira

● Communication & Collaboration: Confluence, SharePoint, knowledge bases, Zoom, Zoom Chat, GoogleMeet, Teams, Slack, Pingboard

● HR/Behavioral: CultureAmp, Predictive Index, Myer-Briggs, Disc, Caliper, Enneagram

● Other Technology: GoogleSuite, Canva, Pingboard, Canvas, CareerScore, MS Office, InDesign, GitHub, Calendly, Confluence, DocuSign

INDUSTRY EXPERIENCE

● Healthcare

● Retail

● Real Estate

● Technology/SaaS

● Manufacturing,

● Education

● Mental Health

● Finance

● Hospitality

PROFESSIONAL EXPERIENCE:

Success & Growth Advisor (Independent Contractor)

Evolve Growth Catalyst Mar 2024 - self-employed Hybrid - US Please know: Like many, I’ve been affected by my former start-up company’s loss of funding and the need to send our roles offshore. I’ve used this time in a positive way as an independent consultant, offering my time and expertise to start-ups and scale-up companies, while I continue to look for the right long-term role.

I have also recruited a consortium of skilled independent consultants who share an innovative approach designed to accelerate personal and professional development. We combine mentorship, strategic planning, psychological insights, and hands-on initiatives to empower companies to create and achieve their goals. I dig deep with stakeholders and provide free business needs assessments, followed by hands-on services including:

● Strategic Business Planning

● Client Growth & Retention Strategy

● Benefits Planning & Administration

● Staff Development & Recruiting

● Human Resources Consulting & Services

● Corporate Travel & Event Planning

● Branding & Marketing Services

● Platform Creation & Training

● Wellness, Culture, Coaching, and more

I would love to bring these skills and expertise to your team on a full-time, part-time, or contract basis.

Director of People, Talent, & Culture

Integrative Psychiatry Institute & Centers Oct 2022 - March 2024 CO/remote Reason for move: all leadership roles were outsourced offshore due to anticipated state laws not passing, resulting in a loss of ability to grow business. I was the last leader to be downsized. My direct supervisor wrote a letter of reference.

Built the people team from the ground up for a growing mission-driven business with 4 companies under their umbrella. Responsible for building initiatives and cultivating relationships with remote and on-site employees and independent contractors in 5 countries.

● Establish HR initiatives aligned with business needs by working closely with other departments, COO, CFO, and founders.

● Managed compliance, recruiting, staffing, onboarding, taxes, and compliance as the company grew from 2 to 4 businesses under one umbrella

● Ensure the business benefits from the services of external stakeholders by managing relationships with external vendors, such as payroll providers and benefit providers, to ensure that services are delivered accurately and on time.

● Launch and implement HR strategies to reach overall business objectives

● Manage the entire HR service delivery value chain by ensuring that all areas of HR create value for the business: including recruitment, training, employee relations, compensation, payroll, benefits, and performance management.

● Created and maintained a source of truth for all company and employee information

● Spearheaded initiatives to increase team morale by developing and maintaining effective relationships with all levels of staff.

● Built and maintained first HR technology platforms.

● Source the best talent for the company across the US, Latin America, and the Philippines, by supervising the recruitment process, which includes interviewing candidates, conducting background checks, negotiating salaries, and making job offers.

● Promote a harmonious industrial relations climate by overseeing employee relations activities such as resolving disputes, conducting performance reviews, administering performance improvement plans, providing counseling services, and responding to employee grievances.

● Align employee compensation to business needs

● Develop benefits structures that attract the right talent by assessing the efficacy of benefits programs such as health insurance, retirement plans, vacation time, sick leave, etc., ensuring that they comply with applicable laws and regulations.

● Research and comply with employment laws and regulations related to HR by carrying out initial audits and regular compliance checks on all HR processes and tax set-ups.

● Recommend improvements in how HR can add more value to the business by monitoring trends in HR best practices and recommending changes or improvements.

● Launched targeted initiatives to elevate team morale and optimize HR technology platforms, creating a robust foundation for sustainable expansion. Head of Talent Acquisition

SiteRx Jan 2022 - Oct 2022 NY/remote

Reason for move: workforce reduction of the entire TA team, other than me. I remained for an additional 4 months, and then it was decided they wanted in-house in New York City, and I could not relocate to that location. References on LinkedIn Built tech TA dept at a SaaS start-up, managed a high-functioning team, partnered with executive and department leadership, recruited high-level roles, created all processes/metrics, averaged 20 hires per month, vendor mgmt., budgeting, audits, Interim GTM TA mgr, report to CTO/CEO.

● Oversaw hiring strategy, acting as a talent advisor/subject matter expert contributing to growth and awareness.

● Reported directly to CTO & CEO, working cross-functionally.

● Hired, cross-trained, and led a tech TA team responsible for hiring 60+ tech professionals for a start-up HealthTech SaaS company in under 6 months, including most of the leadership team.

● Initiated an applicant tracking system audit and build-out to better utilize platforms and automate processes.

● Created department SOPS and quarterly metrics/OKRs.

● Built relationships with hiring team/leadership in 8 tech depts.

● Audited, scrubbed, vetted, and tracked all information related to tech hiring to create a baseline.

● Originated a hiring matrix, hiring channels in Slack, req & offer request tracking, and dashboards to streamline communication.

● Adaptable and resilient—overcame each challenge encountered.

● Acted as interim GTM Talent Acquisition Manager.

● Focused on achieving results aligned with company initiatives.

● Tech Stack: Greenhouse, Confluence, Zoom, Google Workspace, Predictive Index, Salesforce, LinkedIn Recruiter, Culture Amp.

● Conducted a comprehensive hiring cost analysis and strategically decreased spending by over

$800k.

Talent Placement & Strategic Partnership Manager

Kenzie Academy Sep 2020 - Dec 2021 IN/remote

Reason for move: Loved this role—the company sold to a larger university and then was closed down. My direct supervisor and our founder wrote letters of reference. Recreated to create and manage a remote career and placement advising team. Also coached a diverse nationwide tech candidate pool, and built a national pipeline of corporate partnerships.

● Influenced a fast-paced start-up focused on bringing in key players to scale tech-ed company and continued to advance in the market rapidly when acquired as a tech division by Southern New Hampshire University.

● Strengthened partnership with Amazon by creating processes that directly improved our ability to secure tech roles and provided regular reporting/metrics for their program participants.

● Overhauled department by converting an underutilized CRM (HubSpot) into a functional ATS through research, analysis, creating pipelines, deal stages, and an automated intake process to track candidate information, support matching efforts, reporting, and outreach initiatives within my first 6 weeks.

● Forecasted, identified, and drove opportunities for continuous improvements, consistent practices, staff development, and strategic growth.

● Integrated, and taught online career workshops, such as networking, interview prep, career path exploration, understanding culture fit, resume writing/mapping, LinkedIn, organization, personality assessments, job search strategy, etc.

● Proud of helping grads see their value and creating attainable goals; especially revitalizing many who had given up on themselves but are now working in tech roles!

● Created, coordinated, and managed events with industry leaders.

● Mentorship committee member

● Bridged gaps between departments and improved communication to enhance technical and professional skills training.

● Tech Stack: HubSpot, Asana, Canva, Canvas, CareerScore, Zoom, Slack, Workday, GitHub, and built a new training platform.

● Promoted to also manage strategic partnerships—boosting employer reach; and establishing new relationships with senior technical leaders, recruiters, and HR to create job opportunities.

● Boosted new job opportunities in 2021 by 25%,

● Launched matching process and reporting dashboard to streamline processes and guide strategic marketing initiatives.

● Reason for move: sold to Southern New Hampshire University. Written references from supervisor and CEO

Technical Recruiting Lead & Business Development Manager CFS Technology (Division of Creative Financial Staffing May 2019 - Sep 2020 IN/hybrid Reason for move: Recruited by a partner to develop a new department at Kenzie, helping underserved populations learn how to go from minimum wage jobs to tech careers. I took a pay cut to join Kenzie as I believed in their mission. References on LinkedIn Spearheaded, engineered, and then expanded, a new tech division at a financial recruiting agency on the Forbes List of Best Professional Recruiting Firms list. Successfully ran a commission-based, full desk in a fast-paced, ever-changing, high-volume environment.

● Hit the sales marker to be inducted into the President’s Club in my first year and ranked 4th in the company within my first 6 months.

● Our top candidates vs competitors filled 87% conversion rate of job requisitions that my team initiated.

● Sourced and recruited passive tech candidates through proactive market searches and networking.

● Vetted, prepped, and hired mid-level through leadership tech professionals around the country.

● Identified target audiences, nurtured relationships, and gained trust with hiring teams in a wide variety of industries.

● Negotiated contracts and created best practices to make the best matches, bringing long-term value to candidates/clients.

● Facilitated a seamless experience for candidates and hiring teams.

● Attracted clients and top candidates by creating and leading digital marketing campaigns to brand tech division and expand reach.

● Maintained ATS database and established new opportunities through social media and networking outlets.

● Utilized technology such as SharePoint, PCR, CareerBuilder, LinkedIn, Dice, Stack Overflow, Ladders, and proprietary software.

● Expertly negotiated contracts with hiring managers and candidates before written offers to close deals efficiently.

Human Resources, Recruiting Lead & Marketing Strategist Ruoff Mortgage Jun 2015 - Apr 2019 IN/on-site

Reason for move: Career growth to utilize all my skills - I grew both the HR department and Digital Marketing department from the ground up, but eventually hit a ceiling. Both my supervisors wrote letters of reference.

Recruited to create and construct the company’s first HR team. Drove recruiting operations and drove talent acquisition strategies nationwide, including developing recruitment processes from the ground up, bringing in new technology, and engineering automation of manual processes.

● Appointed by CEO to lead new digital marketing dept to bridge technology and sales/operations teams. CRM super-admin, trainer, project manager.

● Collaborated directly with the executive team of a nationally recognized finance company with a three-year revenue growth of 114% and a 98% customer satisfaction rating.

● Employed a variety of techniques, networking, and technology to recruit 200 new employees in 26 locations with under a 2% turnover rate within my first year, without the help of outside agencies, creating substantial savings.

● Coordinated onboarding, implemented robust ongoing training initiatives, and kept up with workforce trends, and labor/employment laws.

● Project manager—piloted, developed, and implemented new HR software and moved the company off paper files, including collaborating with IT to build APIs to finance and sales platforms; used JIRA and became an HRIS super admin/trainer.

● Sourced and oversaw external vendors to support initiatives.

● Maintained and increased strong relationships with hiring leaders in a diverse, ever-changing, high-performing company.

● Acquired healthcare benefits administration and payroll functions to lighten the load for our HR director, then prepared new hires to take over those responsibilities as we grew.

● Chaired Wellness Committee focused on physical and mental health, strengthening working relationships, company culture, and creating a fun environment.

● Organized the company’s first employee appreciation event—a weekend trip including an amusement park, food service, MLB game, and hotel stays for 800 people traveling from 6 states.

● Appointed by CEO to lead new digital marketing dept to bridge technology and sales/operations teams.

● Researched and provided UI and content for websites.

● CRM super admin and trainer—Integrated HubSpot customer relationship management system.

● Customized and executed on-site trainings with hundreds of sales team members to amplify existing skills, incorporating technology and inbound marketing.

● Learned and implemented inbound marketing techniques, data analysis, social media, blog, digital drip campaigns, and strategy to grow sales and capacity using the platform and best practices.

Human Resources & Business Development Manager

Leaders Staffing Apr 2014 - Jun 2015 IN/travel Reason for move: Recruited by my former supervisor to help her create the HR dept.at Ruoff Regional recruiter, leading division in sales month over month. Selected to be the on-site HR/recruiting representative for the agency’s largest client, while spearheading the company’s first social media marketing campaigns.

● Trained team and joined forces to increase our division’s sales by 120% in my first year, earning top sales for the region, over divisions with larger markets.

● Full cycle recruiting for 10 facilities simultaneously, including sourcing, screening, hiring, and onboarding.

● Oversaw 200+ employees at one time, including performance evaluations, improvement plans, payroll, and HR functions.

● Compliance, regulations, human resources, and EEOC.

● Business development and company liaison.

● Grew headcount of staffed employees with 90% of my clients.

● Fostered relationships with HR and hiring teams to double our client base for the division.

● Piloted and ran the company’s first online marketing channels—initially for one division and then for all divisions, increasing market reach and revenue. Fostered relationships with partners/hiring teams, doubling the client base for the division

Additional Professional Experience

● Owner, Operations & Business Development Back in the Game 3 yrs.

● Branch Supervisor YMCA 2 yrs.

● Manager, Recruitment, Marketing & Outreach Big Brothers Big Sisters 2 yrs.

● Market Research Analyst, Appraiser Good Inc. 3 yrs

● Customer Service/ Trainer Restaurant & Hospitality industry Employed consistently from a young age (including being an opening weekend manager at age 14). Worked full time while attending college full time, often working 2 jobs.

● Owner, Operations, Recruitment & Marketing Darling Doves 10 yrs. EDUCATION:

Applied Social Science Degree Human Services Purdue University Cont. Ed./Certifications

900 hours of extensive on-site and virtual recruiting training

● HR, Unconscious bias, Diversity Equity Inclusion, conflict resolution, compliance, and intentional leadership training

● Content and Inbound Marketing certifications

Inbound Marketing Conference 2018 participant

Content Marketing World 2018 4-day workshop

● Licensed Real Estate Appraiser Appraisal Institute

● United Way Leadership Program grad 6 months

● Clinical experience Student Teaching, Child Therapy, Activity Coordinator, Alternative Learning Advocate, Program Trainer

● Resume writing, Career and Life Coaching, Contract Negotiation, SEO, Google Analytics, PR, Project Management trainings

● Priority and Time Management, Effective Communication, and Train the Trainer workshops

● Regularly review SHRM and other HR law/compliance updates.

● Continue taking online courses in human resources, marketing, leadership, analytics, benefits, and diversity/inclusion, and focus on learning new skills, industry trends, and technology. COMMUNITY INVOLVEMENT (past & current):

● Global Advocate Destiny Rescue

● Board of Directors DeKalb Humane Society, Jackson Athletics Assoc, Ft. Wayne Derby Girls, Auburn Business Assoc.

● PR & Events Toys for Tots, FWDG, DeKalb Marching Bands, Cancer Services

● Trainer/Coach/Recruiter Big Brothers Big Sisters, YMCA, Girl Scouts, Boy Scouts, Rangers Soccer, Kenzie Software Academy, Junior Achievement Link to Letters of Recommendation from leadership teams 260-***-**** *****.*****.****@*****.*** linkedin.com/in/tonyadove/ New Haven, IN Welcome opportunities to travel

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