Virtual Assistant Social Media

Tiffany Spelko

Detail Oriented, Self starter seeking to utilize my diverse range of skills. Extensive experience in Customer facing roles, efficiency and time management, accurate record keeping, scheduling have all been paparmout to my success thus far. I look forward to using these and learning new skills Monving forard.

23 Hilltop Drive

Monson, MA 01057

413-***-****

*******@*****.***

EXPERIENCE

Stuff, Inc. - Virtual Assistant

April 2021-2022

On demand virtual assistant, Providing phone, Email and Chat support.

Scheduling, Completion of various tasks, Research, Calender management and Travel Booking.

Handpicked by management to complete a Data Tagging project in addition to the responsibilities of my standard role.

Hair Haven - Self Employed Hairstylist

October 2013-Present

Providing Hair/Beauty Related Services.

Full management of Self owned business, Advertising, Customer service,

Accounting, Scheduling and Data Managment.

Mass Relay - Relay Operator

2013-2014

Real time transcription of Live phone calls proving relay service for the Deaf/Hard of Hearing community.

Data Entry, Following of Scripts while adhering to the standards put forth by the ADA.

SKILLS

Fast accurate typing.

Empathy based customer service, developed working as a Relay Operator.

Excellent Customer retention and upselling techniques.

Data Entry and Tagging.

HOME OFFICE

Dedicated office space for quiet focused work. Hard-wired highspeed internet connection. Equipped with multi-monitor setup.

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