Customer Service, Contractor
Resume:
LaDella Lockridge
Davenport, IA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Contractor
TEKsystems-Albuquerque, NM
October 2023 to September 2024
I worked as a remote contractor under the HealthCare Authorization. I have been HIPPA certified. My duties on the job consisted of pulling cases and inputting correct information into ASPEN and certifying for Medicaid customers all over New Mexico. My contract ended on September 30, 2024. Cashier/Customer Service
Love's Travel Stops & Country Stores-Albuquerque, NM May 2023 to September 2023
Cashing out customers, cleaning and restocking, lot pick up Valet
Toyota-New Mexico
April 2022 to March 2023
My job was to pull checked in cars to the back of the parking lot for mechanics. I left seeking better opportunities.
Laundry Attendant
Hampton Inn and Hampton Inn & Suites-Park Forest, IL July 2018 to July 2019
While working here I was the breakfast host and laundry attendant. I never did both jobs at the same time. If I was clocked in under Breakfast Host my duties were to serve the public. Hot food as well as quick to go breakfast was served. I took care of the cleaning where the food was served, the dining area and kitchen. I stock and prep for the next day. While clocked in under Laundry Attendant, I helped where i could. My overall duty is to keep laundry stocked at all times on all floors to help housekeepers flow more easily when cleaning rooms. I also would help with the stripping of the rooms (just removing used linen and trash). I was laid off due to covid and my kids being in virtual school. Warehouse Worker
Menasha Corporation-Edwardsville, IL
February 2017 to July 2018
I work on the line and make sure the product is in the correct package and the we finish production on time.
Cashier
O'Reilly Auto Parts-St. Louis, MO
February 2016 to January 2017
I helped customers learn about their cars and how to do small mechanical jobs. I helped people save money.
Picker/Packer/Shipper
Dillards warehouse-Maumelle, AR
November 2015 to January 2016
I would pick and scan items and pack them into the box for shipping. Detention Deputy
Lonoke county sheriff's office-Lonoke, AR
December 2014 to July 2015
Responsibilities
I worked in booking and processing. I also was accounted for all inmates in the jail and was assigned to give them state packages.
Security Guard
U.S. Security Associates, Inc.
March 2014 to December 2014
Education
Associate in criminal justice general studies
Remington College-Little Rock Campus - Little Rock, AR October 2013 to April 2014
High school or equivalent
Pulaski Technical College - North Little Rock, AR
August 2011 to April 2012
Skills
• Picking & packing
• Laundry
• Shipping & receiving
• Order picking
• Warehouse experience
• RF scanner
• Typing
• iOS
• Microsoft Windows
• Security
• Order Picker
• Materials Handling
• Computer Networking
• Pallet Jack
• Vehicle maintenance (2 years)
• Banking
• Mac OS
• Auto body repair
• Dealership experience
• CRM software
• Google Docs
• Hotel experience
• Pet care
• Animal care
• Animal handling
• Kennel Experience
• Veterinary Assistant
• Animal Restraint
Assessments
Typing — Completed
October 2021
Transcribing text
Full results: Completed
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
January 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Scheduling — Proficient
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
November 2021
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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