Customer Service Chick-Fil-A

Brooklynn White

Personal:*****************@*****.*** 901-***-**** School:*********.*****@*****.******.*** Education

Howard University

Washington, D.C. August

**** - *** ****

GPA 3.2

Major: TV and Film Minor: Psychology

Objective: Working with a year and a half of dining experience providing great service. Highly organized, proactive, and punctual. Works well within team settings. Honest cashier capable of managing money, marketing stock, and assisting customers in identifying needed things. exceptional listening, writing, and time management abilities with an outstanding work ethic and keen attention to detail. Accurate in drawer reconciliation every time. Work Experience

Front Entry-level Cashier, Tom Thumb

Dallas, Tx

June 2024-Current

-known for my well-rounded customer service skills, combining empathy, efficiency, and effective problem-solving to ensure exceptional customer satisfaction." Cashier, Chick-fil-A

Washington, DC

February 2024- May 2024

-Provide excellent customer service, had multiple reviews written about my service that

-Very hard worker, did multiple stations ex: Bagged food, mopped floors, helped customers Cashier, Save-A-Lot

Memphis, Tennessee May 2023-

August 2023

-Greeted customers and answered any questions they had about the store’s product and services

-Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit

-Provided excellent customer service while promoting loyalty programs to increase sales potential

Server, Memphis Pizza Cafe

Memphis, Tennessee June

2021 - July 2022

-Cleaned tables and floors of the dining area, ensured that customers enjoyed a pleasant, hygienic dining experience.

-Bussed tables, presented menus, seated customers, and served food

-Consistently delivered great service, and customer service by being respectful and kindHar Skills

● Payment Processing -Team Player

● Cash Register Operation -Overachiever

● Customer Service -Respectful

● Payment Collection -Responsible

● Drawer Balancing -Intensive

● Customer Assistance -Understanding

Accomplishments

● Consistently maintained high customer satisfaction ratings.

● Created a highly effective new program that significantly impacted efficiency and improved operations.

● Achieved Best Director by effectively helping with Directing a 5-minute Play.

● Achieved the Best individual piece by effectively helping with Filming my own commercial.

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