Team Lead Members

V. ASHOK KUMAR

E-mail: *************@*****.*** ~ Contact No.: +91-958*******

Seeking challenging assignments in Team Lead Position with an organization of a high repute

PROFESSIONAL PREFACE

●Functional prudence in consolidating and analyzing financial data, taking into account company’s goals and financial standing

●Deft at providing creative alternatives and recommendations to reduce costs and improve financial performances

●Instrumental in analyzing complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes

●Championed success in migrating 4 billing process throughout the tenure and delivered training to team members to become BAU

●Strong expertise to conduct processing of billing activities for ICS, Software Maintenance, New License and SaaS with proven skills in carrying out the preparation of monthly billing invoices, statements and credit notes for customers

●Exhibits a strong and firm approach to encouraging conducive work environments, and a strong ability to streamline process

●An effective communicator with a disciplined and flexible problem-solving approach to drives strategic financial initiatives to realize bottom-line performances

KEY AREAS OF EMPHASIS

Financial Operations ~ Invoices Processing ~ Accounts Management ~ Financial Planning and Analysis ~ Customer Servicing ~ Process Improvements (Macros and Bots) ~ Accounts Receivables ~ Bank Reconciliations ~ Reports & Documentation ~ Team Management ~ Client Centricity

CAREER CONTOUR

From Dec23 to Sep24 as Team Lead Randstad Offshore Services Pvt Ltd Hyderabad

Key Result Areas:

Management Accountabilities

●Managing a team of 6 members, providing necessary guidance and preparation of their Metrix for the management reporting.

●Prioritize meeting all service level agreements (SLAs) through efficient procedures and continuous improvement.

●Design and monitor relevant metrics to gauge individual and team performance within the process.

●Continuously update standard operating procedures (SOPs) and apply lean techniques to streamline workflows and eliminate waste.

●From onshore and offshore assignments, manage complete responsibility and accountability for assigned tasks.

●Facilitate daily huddles with the team to address process questions, concerns, and improvements.

●I will conduct monthly performance reviews, documenting notable conversations, behavioral observations, and areas for development.

●Maintain up-to-date dashboards visualizing key metrics for internal and sub-processes.

●Both onshore and offshore managers will closely monitor individual and team performance against expectations.

●Reconcile customer accounts meticulously to identify and explain variances promptly.

●Promptly share variance insights with field teams and branches, assisting them in rectifying issues within the tool to avoid future write-offs or adjustments.

●Ensure adequate research on customer accounts for informed decision-making and improved service delivery.

●Open to any additional tasks related to the process, contributing to overall team success.

●Acquire knowledge of new tasks and ensure seamless execution in the absence of the primary owner.

●Create team-specific performance metrics and utilize data analysis to objectively assess productivity and quality.

Process Accountabilities:

We prepare the consultant billing and credit note statement for Belgium and Luxembourg.

Preparation of proforma invoices for the premium customer for their acceptance.

Reports like 90 days aging to be published to management for understanding the outstanding amounts to be received from customers.

Maintenance of mail box with the queries from the customers and onshore team.

Sending email and follow up’s to consultants, partners and the freelances for the monthly documents

(Time sheet, Sick leave applications and customer acceptance documents)

Preparation of month end reports such as cost analysis, margin analysis and freelance account statements and partner statements.

Creation of billing statements for Self-billing (consolidation billing for customer for all the consultants).

As a team we bill around 20 million Euro’s billing for both entities.

From Nov’09 to Dec 23, as Principal Financial Analyst (SME) with Infor India Private Limited Hyderabad

Key Result Areas:

Management Accountabilities

●Managing a team of 6 members, providing necessary guidance and preparation of their Metrix for the management reporting.

●Engagement in conducting the allocation of day-to-day work between the team members and attending the calls with business

●Evaluating performance in the preparation of monthly, weekly and quarterly dash boards

●Taking care of team members queries and training them

●Presenting the monthly dashboards to the business

●Attending the emails of business daily

Process Accountabilities

●Driving performances in conducting processing billing activities for ICS (Infor Consulting Services), Software Maintenance and New License and SaaS in Clarity, Softrax9- (Billing Tools)

●Proactive engagement in the preparation of monthly billing invoices, statements and credit notes for customers

●Meticulous approach in allocation of cash in SmartStream-(ERP)

●Proficiency in posting of Monthly journals, Payroll entries, deferred revenue and re-class entries

●Active involvement in rising of New Purchase orders

●Competency in the preparation of monthly reports including:

Income and Expenditure report

Variance analysis between SmartStream and Softrax9 reports

Analysis between actual & cost

Royalty payment report for 3rd party licenses products

●Adept in the preparation of AR Reconciliation between SmartStream and Softrax9.

●Proven expertise in the Preparation of GL Reconciliation between SmartStream& Softrax9, SmartStream& P.O Register and SmartStream itself for monthly journal's

●Opening and closing of monthly books of accounts in SmartStream and Softrax9.

●Deftly carrying out the preparation of necessary reports through PMQA which are related to business for decision-Making (adhoc)

Sep’07 – Nov’09, as Finance Executive with HSBC GPB, Hyderabad

Key Result Areas:

●Involved in processing billing activities for IT services (Consulting Billing) and Operations

●Engaged in the preparation of invoices, statements and credit notes

●Adept in the preparation of monthly re-classes entries and the posting thorough HIBS (HIBS-HSBC Integrated Billing System)

●Deft in the preparation of monthly reports like:

Income and Expenditure of Group private banking.

Variance analysis between group and Entities.

Analysis between actual & Plan.

Preparation of reconciliations between Cognus and HIBS reports

●Expertise in Planning and Budgeting and FTE calculation for GPB

●Understood business requirements and interpret data to provide meaningful analysis to facilitate business decision-making(adhoc)

●Generated, collated, and consolidated financial management reports

●Coordinated, work-closely with in-country finance teams across the globe

●Expertise on working with application software (HIBS-HSBC Integrated Billing System), which is used across HSBC in more than 70 regions

Apr’06 – Aug’07, as Relationship Manager with India Info line Limited Hyderabad

Key Result Areas:

●Carried out the supervision of back-office operations, coordinated with clients for Exposures and Credit requirements, printing of invoices and dispatch thereof

●Adept in conducting monitoring of Payments and receivables

●Completion of day-to-day accounting activities and Bank Reconciliations

●Deftly resolved client queries in coordination with HO, wherever necessary

●Instrumental in handling the technical queries and linked to H.O.

Accolade and Recognition

●Bagged the following:

Star Performer award continuously for four quarters

Star Performer award of the month for 4 times

Customer Sponsored award for 2 times

Taiichi Ohno Award 2 times.

ACADEMIC CREDENTIALS

●M.B.A (Finance) from ICFAI University; 2004-2006

●B. Com (Reg) from Osmania University; 2001-2004

TECHNICAL KNOW-HOW

●Well-versed with MS Office Suites, Windows, and web-based applications

PERSONAL SNIPPET

Date of Birth: 26th Jun’82

Linguistic Ability: English, Telugu, and Hindi

Address: Plot No 6a, Shakti Sai Nagar Mallapur, Hyderabad -76

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