Medical Receptionist Children’s Hospital Colorado, Urgent Care and Specialty Clinics Wheat Ridge, CO
03.2013 to 11.2016
·Scheduled Neurology, Audiology, and other departments at Wheat Ridge using EPIC
·Check in, check out, and transfer to emergency room using EPIC
·Made phone calls to confirm the next day’s appointments
·Initial triage of calls to advise parents to speak to a nurse, come in, or go to the emergency room depending on issue
·Member of the process improvement team (PFSS Partnership)
·Insurance validation and verification
·Insurance pre-authorizations
·Verification and validation of the EPIC system in case of power outage
·Charter member of the Wellness Committee
Medical Receptionist
********@*******.***
ANDRIA L LENOBLE
WESTMINSTER, CO 720-***-****
Regulatory Specialist Children’s Hospital Colorado, Center for Cancer and Blood Disorders Research Aurora, CO
11.2016 to 12.2018
·Scheduled pediatric cancer research patients/families over the phone, using EPIC
·Made phone calls to confirm the next day’s appointments
·Reporting adverse events from chemotherapy drugs/treatments to the FDA
·Communicated as a liaison between Children’s Oncology Group (COG), CIRB and COMIRB (study review boards)
·Writing consents, study protocols, SOPs, etc.
·Collecting consent forms and keeping track of patients as they turned 18 to re-consent (using EPIC)
·Opening and closing pediatric cancer clinical trials at Children’s Hospital
Medical Receptionist UCHealth Family Medicine Westminster, CO
1.2019 to 6.2020
·Scheduled patients in person and over the phone, using EPIC
·Insurance validations and pre-authorizations
·Money handling: Closed the cash registers at night and opened them in the morning
·Mailing notes, directions, etc.
·Creating and editing provider schedules in EPIC
Medical Device Consultant Lenoble Consulting, Inc. Westminster, CO
2010 to 7.29.2024
Worked on several medical device compliance related contracts in the following roles:
·Quality Engineer
·CAPA Engineer
·Trainer
·ISO 13485 lead auditor (certified)
·Quality Manager
Medical Receptionist with excellent customer service skills. I am also skilled in the use of EPIC, Excel, Word, and Power Point.
Professional Experience
Soft Skills
· Customer Service
· Work Ethic
· Critical Thinking
· Creative Thinking
Hard Skills
· EPIC
· Bookkeeping
· Microsoft Office
· Troubleshooting
Skills & Expertise
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Medical Receptionist
********@*******.***
ANDRIA L LENOBLE
Westminster, CO 720-***-****
Regular volunteer to process applications, conduct home checks, and foster dogs for the following rescues:
·Arizona Mastiff Rescue
·Big Dogs Huge Paws
·Dogue de Bordeaux Rescue
·National Mill Dog Rescue
·Waters Edge Great Dane Rescue
Leader of Boulder Area Scrabble Meetup
Additional Activities
Quantification of urine 17-ketosteroid sufates and their age correlations
Spectroscopy 16 (2002) Jan 1, 2002
Standardized alkaloid extract from Zanthoxylum clava-herculis L for the treatment of hemorrhoids and varicose veins
Phytomedicine
Publications
· ISO 13485:2016 lead auditor certified
SAE International Issued 2.2023 Exp 3.2025
Degree: Bachelor of Science in Biochemistry, Chemistry and Molecular Biology
School: University of Wisconsin
Education
Certifications
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