Customer service, Management, money handling, Bachelor's Degree
Resume:
Cathi D’Elia
Mesa, AZ 85207
*************@*****.***
Objectives
To obtain job experience and leadership skills in a managerial field.
Education
May 21, 2015 High School Diploma
Apache Junction High School 2525 S Ironwood Dr., Apache Junction, AZ 85120
●National Honor Society
●Yearbook Club
●World Language Club
●Culinary Club
●Book Club
●Interact Club
●AP Classes
August 29, 2015-Current
Northern Arizona University Online Graduate Bachelor’s Degree in Criminal Justice Studies, Emphasis on Intelligence. 3.2 GPA Graduated May 11, 2019.
August 2019- May 2020
Northern Arizona University Online Graduate Organizational Leadership
The National Society of Leadership and Success – Member Date: Jan. 2017 - Present
Selected by campus administration to participate among top students in a leadership program including:
●Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
●Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
●Success Networking Teams:
oParticipated in peer based leadership development teams
oExperience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.
oRecipient of The National Engaged Leader Award
Experience
October 11, 2013 August 4, 2015 Courtesy Clerk
Safeway 3185 W Apache Trail, Apache Junction, AZ 85220
I would bag groceries for the customers, collect carts, clean the floors/restrooms, restock items and face merchandise, scan items for inventory, and helped managers build displays for our store.
October 28, 2016 December 31, 2016 Seasonal Sales Associate
Bath and Body Works Tempe Marketplace, 2000 E Rio Salado Pkwy, Tempe, AZ 85281
I rang customers up after they selected their purchases, helped sell our items on the floor to increase sales, I processed and stocked items on the shelves, and occasionally did the trash.
August 28, 2017 Current Cashier
Walmart Neighborhood Market 2725 E. McKellips Rd., Mesa, AZ, 85213
I run the cash register, clean up my work space, help customers through Self Check Out, stock merchandise, and build displays.
January 21, 2018 June 2020 Customer Service Associate
Walmart Neighborhood Market 2725 E. McKellips Rd., Mesa, AZ, 85213
I check and cash in, or distribute lottery tickets, cash checks, ring up returns, bin and stock back merchandise, send/cash out money through Moneygram, or help people pay their bills.
June 2020 March 2022 Academy Trainer
Walmart Neighborhood Market 2725 E. McKellips Rd., Mesa, AZ, 85213
I supervised over six different areas in fresh, checked in and unloaded trucks, dealt with paperwork, create mod displays, and set up Associate schedules.
Skills
●Teamwork
●Exceptional Customer Service
●Problem-Solver
●Hard-worker
●Multi-tasker
●Love helping others
●Love making people happy
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