Customer Service Administrative Assistant
Resume:
ELAINA LORENTE
**************@*****.***
BUCHANAN, GA
OBJECTIVE
Detail-oriented and organized professional seeking an administrative role to leverage my strong communication, coordination, and multitasking skills. With a proven track record in providing exceptional support and managing office operations efficiently, I aim to contribute to a dynamic team and help streamline administrative processes to enhance overall productivity and effectiveness.
EXPERIENCE
2023- Current American Hearing Care – Medical Sales Representative
Licensed and qualified to conduct thorough evaluations of patients' hearing abilities using audiometric testing equipment
Assist patients in selecting appropriate hearing instruments based on their lifestyle, budget, and hearing needs
Provide ongoing support and adjustments to ensure optimal hearing aid performance
June 2022 – May 2023 American Hearing Care – Administrative Assistant
Managed patient care by handling incoming and outgoing phone calls
Listened to patients' needs and helped solve their problems
Processed insurance paperwork and verifications
Performed other duties as needed
April 2020 – January 2022 Sweet Pea’s Boutique – Sales Associate
Provided personalized customer service to clients
Consistently achieved and exceeded monthly sales targets
Fostered long-term relationships through follow-up communication and personalized recommendations
Developed a loyal client base
SKILLS & ABILITIES
I excel in verbal and written communication, effective task management, and office operations, including scheduling, filing, and data entry. Proficient in Microsoft Office Suite and office management software, I streamline processes to boost productivity. My attention to detail ensures accuracy, and my commitment to exceptional customer service fosters positive client and colleague relationships.
EDUCATION
May 2020 Temple High School, Temple, GA
During my time at Temple High School, I was an honor student actively involved in various clubs. I graduated with all honors at the top of my class, earning both my high school diploma and National and State FFA Degrees. Additionally, I completed pathways in Agriculture and Foreign Language.
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