Customer Service Inventory Control

.

CONTACT

Brentwood, NY *****

646-***-****

**************@*****.***

SKILLS

Store operations

Customer Service

Sales

Purchasing and planning

Inventory Control

Marketing

Budget Administration

Team Leadership

GYM

I love working out to look and feel great,

and stay healthy as I get older.

I am an organized, responsible, dependable and dynamic leader with hands-on experience enhancing customer satisfaction and streamlining operations.

At SUPERMARKET LA JARA, I leveraged expertise in inventory control and team leadership to significantly improve store efficiency. I am skilled in customer service and budget administration, consistently delivering results by focusing on strategic planning and operational improvements.

PROFESSIONAL EXPERIENCE

July 2013 - August 2023

Store Owner Royal Fashion, Dominican Republic

• Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.

• Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.

• Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.

• Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.

• Managed day-to-day business operations.

• Supervised creation of exciting merchandise displays to catch attention of store customers.

January 2008 - June 2013

Supermarket Worker SUPERMARKET LA JARA, Dominican Republic

• Assisted customers with locating desired items, resulting in improved shopping experiences.

• Helped customers complete purchases by moving heavy items.

• Supported team members during busy periods, ensuring smooth operations throughout the store.

• Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.

• Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.

• Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.

• Checked aisles for spills to complete quick clean-up.

• Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.

• Ensured accurate pricing of products by regularly checking price tags against current promotions or markdowns.

EDUCATION

January 2011 - May 2013

Universidad Tecnologica De Santiago, Dominican Republic

.

CHRISTIAN MARTINEZ

PROFESSIONAL SUMMARY

Contact this candidate