Customer Service Sales Associate
Resume:
ZOEY TAYLOR
Clinton, MD *****
***********@*****.***
I am a hardworking sales associate committed to helping my team gain high sales and good customer service. I am individually polished in professionally handling customer complaints and meeting the needs of all customers. A very flexible and outgoing employee commended for demonstrating honesty and showing high respect with customers, team members, and supervisors—energetic Sales Associate dedicated to satisfying customers and increasing sales. I have a very positive and respectful attitude and am talented in listening, facing, and organizing products to maintain the company's standards. I am hardworking and punctual, recognized for consistency, kindness, timing, and effort. I received high ratings on customer feedback surveys and opinions on the store. Sales Development
Retail loss prevention
Order Processing
Product Sales
Organization
Store maintenance
Customer Service
Listening Skills
Reliable and punctual
Positive and professional
Complex Problem-Solving
Flexible Schedule
Strategic Planning
Problem-solving skills
12/2023 to Current
JASMINE
Waldorf, MD
Sales Associate
Engaged customers in friendly, professional dialogue to determine needs. Answered incoming telephone calls to provide store, products and services information. Worked with fellow sales team members to achieve group targets. Assessed customer needs to provide assistance and information on product features. Built and maintained relationships with peers and upper management to drive team success. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Provided accurate information about products, prices and services. Maintained cleanliness of store environment including floors, windows, displays. Handled customer complaints in a professional manner. Greeted customers and provided exceptional customer service. 11/2022 to 07/2024
ROBERT
Fort Washington, MD
Cashier
Accepted cash and credit card payments, issued receipts and provided change. Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice. Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills. Directed trash removal and sanitation procedures to keep aisles and register area organized. Performed other duties as assigned by management.
Resolved customer complaints professionally in accordance with company policy. HIGH SCHOOL DIPLOMA Expected in 05/2025
Gwynn Park High School, Brandywine, MD
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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