montressa jones
Westland, MI *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Director of Human Resources
NexCare WellBridge Senior Living - Westland, MI
November 2022 to Present
Complete payroll for staff. Manage labor costs and spend downs for department heads. Complete performance reviews for all staff and managers.Complete background checks and License reports for the state of Michigan for all nurses and Cena’s. Perform audits on files and complete orientation for new hires. Have recruiting fairs and staffing meetings with managers.Hire and terminate all staff for 240 team members. Work authorization.Corporate recruiting license verifications. Cobra and FMLA and insurance reporting.
General Manager
Tim Hortons - Garden City, MI
August 2021 to Present
Manage payroll complete schedules for place food orders train staff and complete performance reviews train supervisors. Put up promotions complete deposits Director of Dietary
NexCare WellBridge Senior Living - Westland, MI
September 2022 to November 2023
Complete food orders higher and train new team members. Manage budgets write corrective actions on staff attend weekly staffing meetings. Cook work as a dietary aide . Work on diet orders mechanical diets thicken liquids purée diets etc.
Sous Chef
The WellBridge Group - Novi, MI
May 2017 to October 2021
Supervise morning and afternoon shift serve guest run dinning rooms serve food cook breakfast and lunch if there were call offs
Team Leader Starbucks
Target - Westland, MI
September 2005 to January 2017
complete Excel sheets manage payroll run shifts complete monthly inventory write performance reviews train and compete orders for area process sales goals help guest HR Assistant
Target - Westland, MI
September 2005 to January 2017
Payroll, schedule making team management and performance re Unit Secretary
Henry Ford Health System - West Bloomfield Township, MI June 2015 to August 2015
manage calls work on patient files
Education
associates in medical administration
Oakland Community College - Farmington Hills, MI
May 2014 to January 2018
High school diploma or GED in Communications
Detroit Community Schools-High School - Detroit, MI August 1998 to June 2002
Skills
• P&L Management (10+ years)
• Guest relations
• Payroll
• Management (10+ years)
• Budgeting
• Operations Management
• Restaurant Management
• Labor Cost Analysis (10+ years)
• Forecasting
• Pricing
• Recruiting (10+ years)
• Culinary Experience (10+ years)
• Sales Management
• Kitchen Management Experience
• Restaurant Experience
• Relationship Management
• Catering
• Communication skills
• Hospitality
• Customer service
• Sanitation
• Sales
• Inventory Control
• Office Management
• POS
• Strategic Planning
• Purchasing
• Retail Sales
• Customer Relationship Management
• Human Resources
• Business Development
• SAP
• Negotiation
• Account management
• Microsoft Office
• Microsoft Excel
• Benefits administration
• Microsoft Outlook
• Customer service
• Computer skills
• Communication skills
• Project management
• Payroll
• Help desk
• Operations management
• Supervising experience
• Hospitality
• Windows
• Profit & loss
• Team management
• Relationship management
• Workday
• HIPAA
• Employment & labor law
• Senior leadership
• Program management
Certifications and Licenses
Food Manager Certification
March 2015 to March 2018
Food Handler Certification
Human Resources certification
March 2024 to Present
Certificate through the state of Michigan for Human Resources Development and management. Professional In Human Resources
Senior Professional in Human Resources
SHRM Senior Certified Professional
Certified Payroll Professional
Additional Information
Serve safe