Account Manager Enterprise

Taran Gautam

Enterprise Account Manager Profile

*********@*****.*** • 720-***-****

LinkedIn • Colorado Springs, CO

Strategic Account Manager with over 10 years of experience leading business-to-business sales, driving product and client success, and delivering exceptional value to key accounts across diverse industries. Data-driven collaborator, adept at boosting bottom-line profitability by fostering enduring customer relationships and implementing tailored account growth plans. Proven success in working with high-value enterprise-level clients to facilitate and secure multi-million-dollar deals. Forward-thinking team leader, able to leverage market trends, govern financial health, and steer cross-functional teams to deploy innovative solutions. Equipped with technical proficiencies in data science, cloud computing, product management, and artificial intelligence, alongside commitment to professional development and organizational alignment.

Areas of Expertise

Key Account Management

Strategic Planning

Portfolio & Territory Management

Cross-Functional Team Leadership

Project Management

Sales & Profit Growth

Artificial Intelligence

Product Knowledge

Customer Success

Contract Negotiation

C-Level Communication

Client Acquisition & Retention

Professional Experience

Guru Advisory Group 2020 – 2024

Principal Advisor – North America

Spearheaded strategic planning and implementation of company-wide initiatives for clients across diverse industries. Drove quantifiable outcomes for midsize and large enterprises through facilitation and negotiation of software as a service (SaaS) solution. Slashed operational expenses, enhanced team productivity, and increased bottom-line profitability by analyzing business performance, leveraging opportunities for improvement, and deploying custom account growth strategies. Led and mentored cross-functional teams, administered quality control measures, and ensured compliance with regulatory policies.

●Established strategic partnerships with firms offering SaaS platforms, leading to enhanced operational efficiency and reduced expenses for multiple client accounts.

●Negotiated and secured agreements encompassing shipping, payment methods, and tax solutions, thereby boosting overall revenue performance.

●Enhanced shipping procedures to generate 10% cost reduction for each customer.

●Upgraded payment and healthcare operations for increased employee satisfaction and decreased turnover rates.

Appcast 2022 – 2023

Enterprise Account Executive – North America & Global Sales

Led portfolio management processes for enterprise clients. Oversaw all aspects of sales process and boosted accounts receivable. Initiated and cultivated client relations while developing and administering customized solutions tailored to achieve client-specific needs and objectives. Expanded network, generated leads, and conducted product demonstrations. Negotiated pricing, terms, and contracts with key accounts while ensuring high levels of client satisfaction and retention. Devised and implemented client account management plans and best practices in enterprise sales.

●Strategized and executed targeted client acquisition initiatives leveraging LinkedIn, ZoomInfo, and Outreach, yielding $4M boost in new business revenue.

●Implemented data-driven customer success strategies, resulting in improved quarterly business review (QBR) outcomes, enhanced client satisfaction, decreased churn rates, and increased annual recurring revenue (ARR).

●Managed human resources recruitment software deals with enterprise clients averaging 3K employees, overseeing monthly spends ranging from $50K to $500K.

Avis Budget Group, Multiple Locations, USA 2016 – 2021

Local Market Sales Manager

Owned implementation of strategic sales planning and revenue growth strategies. Analyzed market trends, competitor activities, and customer feedback to inform strategic decisions. Oversaw sales team management and stakeholder relations. Steered and mentored team members while cultivating performance-driven workplace culture. Exercised cross-functional team leadership skills across business operations and inventory management departments. Led financial management for all rentals. Orchestrated seamless flow of cars and trucks for commercial accounts.

●Directed profit and loss management for commercial rentals in over 50 locations across five-state commercial revenue territory, achieving annual territory growth of 3 – 8%.

●Governed and administered $90M book of business for car rentals and $5M book of business for box trucks.

●Forged strategic partnerships with various industry leaders, including Amazon, FedEx, and Manpower, through outstanding customer service and QBRs, boosting business revenue by $50M.

●Accelerated year-over-year revenue growth for the Avis Car Rental and Budget Truck territory throughout tenure, excluding the COVID-19 year.

EUCI, Denver, CO 2015 – 2016

Lead Account Manager / Social Media Manager

Crafted and delivered educational initiatives while leading key account management processes. Ensured account growth and client satisfaction via client relationship management. Developed and implemented social media strategies on various platforms, including X, Facebook, and LinkedIn. Collaborated with cross-functional teams and delivered marketing campaigns.

●Fueled client retention and sales for seminar sponsorships across major enterprise accounts within the energy industry, including Xcel Energy, Duke Energy, and NRG.

●Orchestrated social media campaign for EUCI, integrating effective public relations tactics to enhance brand perception, resulting in 50% increase in seminar attendees.

●Designed marketing strategy in partnership with seminar speakers, leading to notable boost in company visibility, audience engagement, and event attendance rates.

Verizon Wireless, Denver, CO 2013 – 2015

Small Business Sales Representative

Led sales life cycle management processes. Developed and fostered customer relationships with high-value small business accounts. Collaborated with businesses and identified optimal solutions. Facilitated account management, revenue generation, negotiation, and deal closure. Enhanced revenue streams, brand visibility, and customer satisfaction. Secured strategic partnerships through product consultation, QBRs, and customer service.

●Ranked as one of the top five sales performers in the district from 2013 to 2015 consistently.

Education

Bachelor of Science in Business Administration, Information Systems, and Marketing

University of Colorado Denver, Denver, CO

Licenses & Certifications

Artificial Intelligence Product Manager, IBM on Coursera, Expected 2024

Key Technologies in Business, Specialization in Cloud Computing, Artificial Intelligence, and Data Science, IBM on Coursera, 2024

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